Customer Relationship Development Specialist
3 weeks ago
West Coast Personnel is seeking a highly motivated Customer Relationship Development Specialist to join our team.
The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills.
A good understanding of sales and marketing principles is essential, as well as experience working with SAP.
The successful candidate can expect a salary of approximately $45,000 per annum.
Job Overview:
The Customer Relationship Development Specialist will be responsible for developing and maintaining relationships with customers, providing exceptional customer service, and driving sales growth.
- Main Job Tasks and Responsibilities
- Developing and implementing customer relationship strategies
- Providing exceptional customer service and support
- Selling products and services over the phone and via email
- Processing orders and handling returns
- Providing general assistance with stock counting and warehouse tasks
Required Skills and Qualifications:
- Grade 12
- Computer literacy (MS Word, MS Excel)
- Excellent communication skills (Afrikaans and English)
- Excellent telephonic skills
- Excellent customer service skills
- SAP working knowledge
- 3+ years experience in marketing/sales/customer service environment
Benefits:
- Permanent employment, subject to a probation period of three (3) months
- Working hours: Monday to Thursday 08h00-17h00, and Friday 08h00-16h00
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