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Johannesburg, Gauteng, South Africa Energy At Work Full timeWe are currently recruiting for a senior contract position with one of our clients in the field of contact centre management. The ideal candidate will have extensive experience managing large-scale teams and operations.Job Description:As a Contact Center Manager, you will be responsible for overseeing the daily operations of our client's contact centre,...
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Senior Contact Centre Manager
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) seeks an experienced Senior Contact Centre Manager to oversee a team of 49 staff in the Woodmead area. The ideal candidate will have at least 1 year of experience as a Team Leader in a call centre within South Africa.The role involves managing daily operations, ensuring adherence to corporate service standards, including a maximum 5%...
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Senior Operations Manager
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob DescriptionAs a Senior Operations Manager for our South African Contact Centre, you will be responsible for managing the daily operations of the team, ensuring adherence to corporate service standards and maximizing sales opportunities.The role involves monitoring performance through bookings, phone reports, and monthly Key Performance Assessments,...
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Johannesburg, Gauteng, South Africa iSON Xperiences Full timeUnlock a rewarding career with iSON Xperiences as a seasoned Contact Centre Operations Leader!About the RoleWe are seeking an experienced and charismatic leader to drive our Call Centre operations forward. As a key member of our team, you will be responsible for leading high-performing teams to meet challenging service level agreements (SLAs) and exceeding...
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Senior Contact Centre Manager
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Contact Centre Team Lead
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Overview:Isilumko Staffing (JHB) is seeking a highly skilled Contact Centre Team Leader to join our team in Johannesburg. As a key member of our operations team, you will be responsible for leading and guiding a team of contact centre agents to achieve operational outputs.Key Responsibilities:Lead and manage a team of contact centre agents to ensure...
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Senior US Contact Centre Manager
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeWe are seeking an experienced Senior US Contact Centre Manager to lead a team focused on the US market.Key Responsibilities:Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards.Oversee team performance, providing training, coaching, and support to achieve KPIs.Drive effective resolution of customer...
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Contact Centre Team Lead
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeContact Centre Team LeadWe are seeking an experienced Contact Centre Team Lead to join our team in Woodmead. As a key member of our operations team, you will be responsible for managing a team of 49 staff and driving sales and operation excellence initiatives.Key Responsibilities:Manage the daily operations of the contact centre, ensuring adherence to...
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Leadership Position for Contact Centre Team
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Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeJob DescriptionThe role of the Contact Centre Team Leader is to provide strategic guidance and support to the team, driving operational excellence and delivering exceptional customer experiences.Key ResponsibilitiesManage a team of Contact Centre agents in a proactive, visible, and participative style, ensuring that customers are provided with the best...
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Johannesburg, Gauteng, South Africa People Source Full timeWe are seeking a seasoned Senior Data Centre Technical Operations Professional to join our team at People Source. In this role, you will be responsible for the overall technical operations of our data centres, including mechanical infrastructure management.The estimated salary for this position is $180,000 to $250,000 per annum, based on your level of...
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a highly skilled Customer Experience Leader to join our US Contact Centre team. This exciting opportunity requires a strong understanding of US culture and involves working night shifts to align with US business hours.About the Role:Lead and manage a team of contact centre agents, driving quality customer interactions and...
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Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeWe are seeking a seasoned Multinational Contact Centre Finance Expert to join our dynamic team at Isilumko Staffing (JHB). This role involves playing a crucial part in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations.The successful candidate...
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Johannesburg, Gauteng, South Africa LM Brown Full timeAt Job Masters, we are seeking a highly skilled Senior Data Centre Infrastructure Professional to join our team in Johannesburg.This role is responsible for designing, implementing, and maintaining data centre infrastructure to ensure high availability, reliability, and security of critical systems and services. The ideal candidate will have strong IT and...
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Financial Services Assurance Lead
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Johannesburg, Gauteng, South Africa FirstRand Corporate Centre Full timeJob OverviewThis senior role is designed to lead the audit team and provide assurance on the adequacy and effectiveness of risk management and control over governance, financial, businesses, and operational processes within FirstRand Corporate Centre.
Senior Contact Centre Operations Manager
1 month ago
We are seeking a highly skilled and experienced Senior Contact Centre Operations Manager to lead our Randburg Office team in delivering exceptional customer service.
