Senior Contact Centre Operations Manager

Job Title: Senior Contact Centre ManagerWe are seeking a highly skilled and experienced Senior Contact Centre Manager to lead our customer service team. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that customer service targets are met and exceeded.Key Responsibilities:Lead and manage a...

Job SummaryThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key ResponsibilitiesDevelop and implement...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Empire Recruitment. As a Contact Centre Manager, you will be responsible for overseeing the daily operations of our client's call centre and its dedicated employees.Key ResponsibilitiesLead and manage a team of customer service representatives to deliver...

Job SummaryWe are seeking a highly skilled and experienced Senior Manager to lead our Customer Contact Centre team. The successful candidate will be responsible for managing all aspects of the centre, including implementing technology to drive exceptional customer experience, managing people and costs, and ensuring regulatory compliance.Key...

Job Purpose:The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through quality management. Providing full support to the Contact Centre...

About the RoleWe are seeking a highly skilled and experienced Customer Contact Centre Manager to join our team at Bidvest Bank.The successful candidate will be responsible for managing all aspects of the Customer Contact Centre, including implementing fit-for-purpose technology to drive exceptional customer experience.Key ResponsibilitiesImplement improved...

Empire RecruitmentAre you a results-driven leader with a passion for delivering exceptional customer experiences? We're seeking a talented Contact Centre Manager to join our team.About the Role:As a Contact Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be...

We are seeking a dedicated and driven Contact Centre Team Leader to run the USA contact centre team in Johannesburg.Key qualifications and experience:MatricTravel / tourism diplomaNo less than 5 years' experience working in a contact centreNo less than 2 years' work experience as a TLClear criminal recordSuccess rate of leading a team to high performance...

Job Title: Call Centre ManagerInitiate International is seeking a highly skilled and experienced Call Centre Manager to lead our customer service operations in the iGaming and sportsbook sector.Job Summary:We are looking for a dynamic and results-driven Call Centre Manager to oversee the daily activities of our call centre, ensuring operational efficiency...

Job Title: Call Centre ManagerJob Summary:Initiate International is seeking a seasoned Call Centre Manager to spearhead our customer service operations in the iGaming and sportsbook sector. As a key member of our team, you will be responsible for leading a high-performing team, driving player satisfaction, and ensuring smooth call centre operations.Key...

Job Title: Multinational Contact Centre AccountantWe are seeking a highly skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting...

Job Title: Call Centre Operations ManagerWe are seeking a highly skilled Call Centre Operations Manager to lead our customer service operations in the iGaming and Sportsbook sector. Our Client is a dynamic and innovative company that values exceptional player experiences.Key Responsibilities:Lead and manage call centre operations to ensure smooth and...

Job DescriptionTalentCru is seeking a highly skilled and experienced Call Centre Supervisor to join our team. As a Call Centre Supervisor, you will be responsible for leading a team of Service Centre Consultants and driving operational service delivery.Key ResponsibilitiesTeam Leadership: Lead a team of up to 20 Service Centre Consultants and provide...

Key ResponsibilitiesLead and Manage Call Centre Operations: Oversee daily activities to ensure operational efficiency and top-notch service delivery.Team Leadership: Recruit, train, and inspire customer service agents to cultivate a culture of excellence and continuous improvement.KPI Management: Monitor key performance metrics such as first contact...

Job OverviewIsilumko Staffing (JHB) is seeking a highly skilled and detail-oriented Multinational Contact Centre Accountant to join their dynamic International Contact Centre team, which operates in multiple markets. As a key member of the team, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting...

Job SummaryWe are seeking a highly skilled and detail-oriented Multinational Contact Centre Accountant to join our dynamic International Contact Centre team, which operates in multiple markets. As a key member of our financial team, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and...

Job Title: Call Centre Operations ManagerInitiate International is seeking a dynamic Call Centre Operations Manager to spearhead their customer service operations in the iGaming and Sportsbook sector.This exciting position offers a unique opportunity to lead a talented team and contribute to creating world-class player experiences.Key Responsibilities:Lead...

Job Title: Call Centre Operations ManagerJob Summary:Initiate International is seeking a seasoned Call Centre Operations Manager to spearhead our customer service operations in the iGaming and sportsbook sector. As a key member of our team, you will be responsible for leading a high-performing team, driving player satisfaction, and ensuring smooth call...