Internal Sales and Customer Service Specialist

3 days ago


Cape Town, Western Cape, South Africa HR Genie Full time
Job Description: Internal Sales and Customer Service Specialist

We are looking for an experienced Internal Sales and Customer Service Specialist to join our team at HR Genie. The successful candidate will have a strong background in sales, customer service, and operations.

The estimated salary for this role is $55,000 - $75,000 per annum, depending on location and experience.

Responsibilities:
  1. Process and manage sales orders, claims, and RMA in a timely manner.
  2. Monitor customer portals for new orders, claims, and stock updates.
  3. Manage back-orders, liaise with clients, and ensure stock updates.
  4. Ensure order correspondence with minimum order value guidelines and invoices are not issued for out-of-stock products.
  5. Provide support to the finance function in the organization.
  6. Manage key operational reports and ascertain compliance with established key performance indicators.
Requirements:
  • High school education and diploma required.
  • 4+ years of experience in Wholesale Internal Sales.
  • Strong communication and interpersonal skills.
  • Good IT skills in Microsoft Office, especially in Microsoft Excel.
  • Good organizational skills and the ability to multitask.

Benefits: Our company offers a competitive salary package, opportunities for growth and development, and a dynamic work environment.



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