Internal Sales and Customer Service Specialist
3 days ago
We are looking for an experienced Internal Sales and Customer Service Specialist to join our team at HR Genie. The successful candidate will have a strong background in sales, customer service, and operations.
The estimated salary for this role is $55,000 - $75,000 per annum, depending on location and experience.
Responsibilities:- Process and manage sales orders, claims, and RMA in a timely manner.
- Monitor customer portals for new orders, claims, and stock updates.
- Manage back-orders, liaise with clients, and ensure stock updates.
- Ensure order correspondence with minimum order value guidelines and invoices are not issued for out-of-stock products.
- Provide support to the finance function in the organization.
- Manage key operational reports and ascertain compliance with established key performance indicators.
- High school education and diploma required.
- 4+ years of experience in Wholesale Internal Sales.
- Strong communication and interpersonal skills.
- Good IT skills in Microsoft Office, especially in Microsoft Excel.
- Good organizational skills and the ability to multitask.
Benefits: Our company offers a competitive salary package, opportunities for growth and development, and a dynamic work environment.
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