Restaurant Franchise Director
1 month ago
At Kencorp, we are seeking a highly skilled and experienced Restaurant Franchise Manager to join our team. As a key member of our operations team, you will be responsible for driving the success of our franchisees and ensuring the growth and profitability of our restaurant portfolio.
Key Responsibilities:- Manage a portfolio of restaurants to drive sustainability, sales, and profitability.
- Develop and implement franchisee-specific business plans and budgets.
- Ensure compliance with franchise agreements and interpret monthly management accounts to identify areas for improvement.
- Sign off project plans and execute restaurant revamps to maintain brand integrity.
- Identify and communicate formal training needs to the training department.
- Implement on-the-job training interventions and coaching to improve in-store performance.
- Assist franchisees in selecting and formulating locality marketing strategies to increase brand awareness and grow business turnovers.
- Ensure the implementation of national marketing campaigns and enforce correct use of supporting elements.
- Act as brand custodian and ensure brand integrity is protected at all times.
- Lease and rental negotiations with property groups for various sites.
- Monitor turnover performance, achieve budgeted LOL growth, and drive brand marketing strategy.
- Provide financial presentations to the management team and franchisee network.
- Focus on customer service, weekly calls, and monthly feedback on restaurant performance.
- Drive franchisee attendance and participation at regional meetings.
- Manage expense budgets, accommodation expenses, and traveling expenses in line with budget.
- Active participation in FM incentives and achieve restaurant targeted training status.
- Regional operations reviews, health regulations, customer complaints, and leadership and teamwork.
- Operations campaign and actively managed poor-performing restaurants.
- Business Diploma + Grade 12.
- 3 years of multi-store experience in the restaurant industry as an Area/Regional/Franchise Manager.
- Advanced Excel skills.
- 5 years of experience in GAAP/Micros.
- 5 years of experience in food cost control, labour control, budgets, expenses, and sales targets.
- 5 years of restaurant/fast food general manager experience.
- Ability to travel daily.
- South African citizenship required.
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Pretoria, Gauteng, South Africa Kencorp Full timeAt Kencorp, we are seeking a highly skilled and experienced Restaurant Franchise Operations Director to join our team.About the RoleThe successful candidate will be responsible for overseeing the operations of our franchise restaurants, driving business profitability, and ensuring exceptional customer service. Key responsibilities include managing a...
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