Restaurant Operator

3 weeks ago


Pretoria, South Africa RPS (Restaurant People Solutions) Full time

A consortium consisting of a few restaurants in the Gauteng area is seeking 2 restaurant operators (restaurant managers) to join its expanding team to run 2 seperate restaurants in the Gauteng area.

This person will be in charge of the day to day operations in the restaurant which will include the following:
The Operator is responsible to ensure that the day to day business is conducted effectively at the restaurant which includes the following responsibilities:
Timeous arrival at the shop before all employees arrive on a daily basis and conclude the following checks

**BACK OF HOUSE CHECKS**
- Temperature checks
- Gas meter readings (previous vs current)
- Daily water meter readings
- Conduct daily maintenance walkthroughs (ensure all equipment is up and running and that there are no faults)
- Proceed to check stock
- Proceed to check the daily prep sheets and compare with actuals. Correlate with what is required in the sections.
- Check on perishables to ensure that all are fresh especially in the sushi bar

**FRONT OF HOUSE CHECKS**
- Check up on variances (shortages / overs and unders)
- Check on cash ups (check if cash / card balances / voids / slips)
- Check on fruits that need to be issued.
- Check that all is in order in all sections and take the necessary action to resolve any issues (maintenance / hygiene)
- Open the restaurant for trading daily.

**PRE-PLANNING**
- Draft up employee shift rosters for back of house and front of house along with the assistance of the General Manager, which is signed off and approved by the Operator.
- Facilitate stock orders where required.
- Ensure that in the event where the shop reaches peak, that adequate employees are allocated to work and that stock is in order to accommodate capacity business.

**FINANCIAL RESPONSIBILITIES**
- Sign off and approval of daily payment schedules.
- Sign off and approval of daily waiters tip calculations.
- Sign off and approval of monthly payroll.
- Reconciliation of bank statements and payments.
- Daily release of payments from the Bank.
- Weekly reporting of payments to Reinhardt Paulssen
- Preparation of weekly cash collections as well as packing thereof in a tidy manner.
- Exporting of invoices on the payment schedule which includes checking of invoices as well as releasing of payments on the bank.

**EMPLOYEE RELATED RESPONSIBILITIES**
- Sign off and approval of any new employees along with the assistance of the General Manager.
- Provide daily on the job training as well as assist with employee upskilling.
- Facilitate the necessary IR processes such as disciplinary hearings, grievances, issuing of formal discipline in the form of warnings and suspensions.
- Monitor employee attendance and pull monthly attendance registers to be shared with payroll by the 20th of each recurring month.
- Monitoring of employee leave as well as the requisite approval / decline of leave requests during off-peak and peak months.
- Devise employee incentives to drive outstanding performance as well as payment thereof.

**STOCK & FOOD COST RESPONSIBILITIES**
- Conduct a full stock take monthly.
- Assist and approve with the necessary ordering of new stock required.
- Elimination of any wastages and driving food cost down as far as possible.

**GENERAL RESPONSIBILITIES**
- Ensure that all operations in the shop are in accordance with franchise standards.
- Implement the necessary hygiene practices to ensure that the restaurant adheres to the strictest of hygiene standards.
- Participation in weekly employee vibe meetings.
- Conduct weekly management meetings.
- Coordinate the necessary booking schedules with all departments in the restaurant to ensure that any such bookings are planned and accommodated for.
- Oversee daily prep sheets and checklists and ensure strict adherence to such.
- Facilitate Marketing correspondence and implementation thereof.
- Ensure that all equipment in the restaurant is working and if necessary, book the required maintenance for faulty equipment.
- Sourcing of new suppliers as well as liaison with current suppliers regarding price negotiations on a group level.

**CUSTOMER FACING RESPONSIBILITIES**
- Conduct regular floor walks around the restaurant to ensure that all departments are running effectively.
- Engage with customers and deal directly with customer compliments, complaints and queries.

**Salary**: R34,000.00 - R40,000.00 per month

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Restaurant Management: 4 years (required)


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