Telesales Sales Associate

2 months ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time
Main Job Tasks and Responsibilities

West Coast Personnel is seeking a highly skilled and experienced Telesales Clerk to join our team. The successful candidate will be responsible for:

  • Providing exceptional customer service to clients via phone and email.
  • Processing orders and handling all correspondence in a timely and efficient manner.
  • Selling products and services to clients, with a focus on meeting sales targets.
  • Processing goods returned and handling customer queries in a professional and courteous manner.
  • Assisting in the warehouse and providing general support to the team.
Necessary Skills and Qualifications

The ideal candidate will have:

  • A Grade 12 qualification.
  • Excellent communication skills in Afrikaans and English.
  • Excellent telephonic skills and the ability to work in a fast-paced environment.
  • Excellent customer service skills and a strong focus on meeting customer needs.
  • A working knowledge of SAP and experience in a marketing/sales/customer service environment.
Preferred Skills

Experience with irrigation products is an added advantage.

Key Competencies

The successful candidate will possess:

  • Good mathematical/numeracy skills.
  • A practical attitude and the ability to work independently.
  • Excellent communication skills and the ability to work effectively in a team.
  • Energy and a dynamic approach to work.
Employment Conditions

The successful candidate will be employed on a permanent basis, subject to a probation period of three months. Working hours will be Monday to Thursday, 08h00-17h00, and Friday, 08h00-16h00.



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