Customer Experience Improvement Lead

ICT Engage is seeking a Customer Experience Lead to manage the school stationery category.This role involves managing departmental income and expenses, defining roles, providing staff training and development, handling stock management, planning, and ordering, as well as forecasting.The ideal candidate will have strong organizational, communication, and...

Customer Experience Manager Southern Africa International OEM East RandSalary offer: TCOE: R 940 000 R 1 300 000, inclusive of basic salary, car allowance, company contribution to medical aid and provident fund.Job SummaryDirect Reports 1 x Customer Service Manager, Products and Exports1 x Customer Service Manager, Lubrication, Services & Solutions1 x CX...

At the AfroCentric Group, we are seeking a dedicated Service Consultant to join our team of professionals.The ideal candidate will have 2 years of experience in Health Care Operations and 1-2 years of customer servicing experience.We value candidates with a Matric certification or equivalent, preferably a Higher Certificate / NQF level 5 (1-3 year...

Mission: The role entails full accountability for the strategic positioning, relationship management, operational delivery, client satisfaction, financial performance (including revenue and cost), and growth of dedicated accounts. This is an exciting opportunity to be part of the rapidly growing digital and automation portfolio within Epiroc....

Customer Experience Representative Automotive AA/EE - East RandReporting to the Customer Service Manager the ideal candidate would be someone from the automotive industry with strong knowledge of working with automotive parts and who understands the various vehicle platforms and the interchangeability of parts between different manufacturers.Job...

Client Services Manager (JB5146)We are looking for a talented Client Services Manager to join our team at Kontak Recruitment. As a key member of our organization, you will play a vital role in driving customer satisfaction and team performance.Your primary focus will be on shaping and executing the customer experience strategy, ensuring that every...

Tracker Connect requires the service of the Customer Success Manager in the Okgo department who will ensure the successful implementation and ongoing management of OKgo's supply chain visibility solutions for clients. The role will further work closely with clients to understand their unique needs, provide tailored solutions, and drive maximum value for them...

A company based in Northcliff is urgently looking for a Customer Care Agent to join their team. This role requires a candidate with strong administrative skills and a solid background in customer service. The ideal candidate should have previous call centre experience, specifically handling customer complaints, vehicle comebacks, and after-sales service...

Service (Care) Consultant | Talent PoolPosition: Service (Care) Consultant | Talent PoolLocation: Cape Town - Woodstock / Johannesburg – RoodepoortJob Classification type: PermanentRemuneration Package: Market RelatedJoin Our Talent PoolThe AfroCentric Group is continuously on the lookout for individuals with expertise in the field indicated above. As part...

Client Services Manager (JB5146)Kontak Recruitment is seeking a Client Services Manager to drive customer satisfaction and team performance.You will be responsible for shaping and executing the customer experience strategy, ensuring every interaction meets the highest company standards.Key Responsibilities:Implement and oversee client service projects, CRM...

The AfroCentric Group is seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality.We are looking for a motivated and talented individual to enhance our brand presence, contribute to departmental cost savings, and meet financial goals.As a Service Consultant, you will manage...

Client Services Manager (JB5146)Kontak Recruitment is seeking an experienced Client Services Manager to lead our team and drive customer satisfaction and team performance.You will be responsible for implementing and overseeing client service projects, CRM updates, and process enhancements.Responsibilities:Team LeadershipLead and develop a team of 15 client...

We are a leading telecommunications company seeking a highly skilled and motivated individual to join our team as a Client Liaison Officer.The successful candidate will be responsible for providing exceptional customer service, resolving complex queries, and maintaining strong relationships with internal and external stakeholders.To achieve this, the ideal...

As a Client Liaison Officer, you will play a critical role in delivering exceptional customer experiences and driving business results through effective communication and problem-solving skills.You will be responsible for providing support to staff, customers, trade partners, and other departments on a daily basis, as well as resolving escalated queries...

We are seeking a highly skilled and experienced Client Experience Manager to join our team at the AfroCentric Group.In this role, you will be responsible for delivering exceptional customer service, managing service requests, and providing a seamless customer experience.You will work closely with colleagues and leaders to ensure the best possible service...

Lead Desktop Engineer - 8 MonthContractKey Experience and Skills:Extensive Technical Expertise:Advanced knowledge of desktop systems, operating systems (Windows, macOS, Linux), networking, and enterprise-level IT environments.Expertise in advanced troubleshooting, system optimization, and supporting complex IT infrastructures.In-depth understanding of IT...

Job OverviewNagarro is a leading provider of digital transformation services, and we are seeking an experienced Technology Strategy Consultant to join our team. As a key member of our organization, you will play a critical role in shaping our technology strategy and driving innovation.You will work closely with cross-functional teams to identify...

We're a global leader in providing energy solutions that help businesses grow and communities thrive.At Aggreko, we value teamwork and strive to make a positive impact on our customers, local communities, and the environment.We're seeking a Customs Specialist in Africa to ensure efficient, compliant, and cost-effective import and export movement of equipment...

Key ResponsibilitiesThe Platforms Manager will be responsible for:Evaluating and improving In-Service Support processes to ensure customer satisfaction.Developing and implementing repair spares planning and test equipment management strategies.Formulating support strategy and business models to realise profitable business within the support and after-sales...

Responsibilities SummaryThe Call Centre Sales Manager will serve as the first point of contact for new customer inquiries, filtering leads to the appropriate channels. They will build and maintain long-term relationships with customers to ensure retention and satisfaction.The ideal candidate will have excellent problem-solving, organizational, and time...