Customer Experience Lead

4 days ago


Benoni, Gauteng, South Africa ICT Engage Full time

ICT Engage is seeking a Customer Experience Lead to manage the school stationery category.

This role involves managing departmental income and expenses, defining roles, providing staff training and development, handling stock management, planning, and ordering, as well as forecasting.

The ideal candidate will have strong organizational, communication, and analytical skills, along with proficiency in Microsoft Office and the ability to manage high-pressure deadlines.

A Matric qualification, a Degree / Diploma in Business, Sales, or Marketing, and at least 10 years of experience in a management position in a similar environment are essential.

The role requires an assertive, energetic, and creative individual with a passion for sales and business development.

Occasional travel is required, but the role will be based in Germiston.



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