Customer Service Operations Manager

3 days ago


Benoni, Gauteng, South Africa The Wright Recruitment Full time
Key Responsibilities

The Platforms Manager will be responsible for:

  1. Evaluating and improving In-Service Support processes to ensure customer satisfaction.
  2. Developing and implementing repair spares planning and test equipment management strategies.
  3. Formulating support strategy and business models to realise profitable business within the support and after-sales domain.
  4. Collaborating with stakeholders to gather data and provide insight into security threats and market-customised solutions.


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