Current jobs related to Customer Care Agent - Benoni, Gauteng - Findojobs South Africa

  • Private Guided Agent Liaison

    7 days ago

    Benoni, Gauteng, South Africa Exclusive Networks Full time

    Role Overview:We are seeking a highly skilled and experienced Inbound Sales Manager to join our team. This role will involve generating and growing sales in the privately guided agent division while maintaining high-level customer service.You will be responsible for liaising with the Reservations Manager on sales potential, developing relationships with...

  • Insurance Commission-Based Agent

    5 days ago

    Benoni, Gauteng, South Africa Avbob Full time

    Avbob Insurance Commission-Based AgentWe are looking for a highly motivated and experienced sales agent to join our team at Avbob. As a commission-based agent, you will have the opportunity to earn a significant income based on your sales performance.The ideal candidate will have a strong background in sales and will be able to build relationships with...

  • Trainee Sales Agent

    1 day ago

    Benoni, Gauteng, South Africa Global Direct Full time

    Are you a motivated individual who is ready to start a new sales career?We are looking for outgoing, driven individuals to join our Direct Sales Team.What do Trainee Sales Agents do?As a Trainee Sales Agent, you will promote and sell our product. You will present the benefits and create solutions to meet customers' individual needs. We are very proud to be...

  • Pharmaceutical Care Specialist

    5 days ago

    Benoni, Gauteng, South Africa Clicks Group Full time

    Job Title: Pharmaceutical Care Specialist**Company Overview**Clicks Group is a leading healthcare company that provides pharmaceutical care services to the community. We are committed to delivering high-quality services and products to our customers.**Job Description**As a Pharmaceutical Care Specialist, you will be responsible for providing pharmaceutical...

  • Real Estate Agent

    6 days ago

    Benoni, Gauteng, South Africa SWIFT PROPERTY GROUP Full time

    Company DescriptionSwift Property Group is a full-service property management firm that provides customized solutions for Sellers, Buyers, Landlords, and Tenants. Our experienced professionals deliver proactive and dynamic services tailored to each client's unique needs. We offer marketing, leasing, rent collection, accounting, maintenance, and repair...

  • Call Center Agent

    1 week ago

    Benoni, Gauteng, South Africa Industrial Web Technologies Full time

    A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand.This is a great starter position.The position entails:Editing of photos and uploading them to the website.Taking calls from customers.Making changes to websites via an...

  • Pharmaceutical Care Specialist

    1 day ago

    Benoni, Gauteng, South Africa Clicks Group Limited Full time

    Job DescriptionWe are seeking a qualified Pharmaceutical Care Specialist to join our team at Clicks Group Limited.The successful candidate will be responsible for providing high standards of customer service and care, while efficiently managing stock control and administration, including repacking of medicine.In this role, you will also be expected to...

  • Entry Level Sales Agent Position

    4 days ago

    Benoni, Gauteng, South Africa Unlimited Group Full time

    We are excited to introduce our Entry Level Sales Agent Position, designed for motivated individuals who want to kickstart their sales careers. This role offers a unique blend of on-the-job training and coaching, enabling you to develop the skills and confidence needed to succeed in sales.As a Sales Agent, you will be part of our dynamic sales team, working...

  • Pharmaceutical Care Specialist

    5 days ago

    Benoni, Gauteng, South Africa Clicks Group Limited Full time

    Company OverviewWe are the Clicks Group Limited, a leading healthcare retailer in South Africa.Job DescriptionThis role is responsible for providing pharmaceutical care services to our customers. We are seeking a qualified and experienced pharmacist assistant to join our team.Required Skills and QualificationsMatric with Maths (Essential)Minimum requirements...

  • Residential Care Administrator Leader

    23 hours ago

    Benoni, Gauteng, South Africa Gateway Full time

    **Gateway Overview:**We strive to deliver high-quality care services that meet the unique needs of each resident, fostering a supportive and inclusive community.**Job Description: Residential Care Administrator Leader**This role requires an experienced and motivated individual who can lead our residential care administration team, ensuring the delivery of...

  • Care Home Administrative Specialist

    24 hours ago

    Benoni, Gauteng, South Africa Gateway Full time

    **Gateway Overview:**We prioritize the health, well-being, and happiness of our residents, providing a supportive and inclusive community that fosters growth and development.**Job Description: Care Home Administrative Specialist**This role requires an organized and detail-oriented individual who can manage the day-to-day administration of our care home,...

  • Customer Service Consultant

    7 days ago

    Benoni, Gauteng, South Africa AfroCentric Group Full time

    Service (Care) Consultant | Talent PoolPosition: Service (Care) Consultant | Talent PoolLocation: Cape Town - Woodstock / Johannesburg – RoodepoortJob Classification type: PermanentRemuneration Package: Market RelatedJoin Our Talent PoolThe AfroCentric Group is continuously on the lookout for individuals with expertise in the field indicated above. As part...

  • Logistics Helpline Agent

    3 days ago

    Benoni, Gauteng, South Africa SpeedAF LOGISTICS South Africa Full time

    Key Job Functions:We're seeking a highly motivated Logistics Helpline Agent to join our SpeedAF LOGISTICS South Africa team. In this exciting role, you will be responsible for providing industry-leading customer service, ensuring client satisfaction, and driving business growth through effective communication and issue resolution.Main Accountabilities:Handle...

  • Care Consultant Lead

    5 days ago

    Benoni, Gauteng, South Africa AfroCentric Group Full time

    The AfroCentric Group is continuously on the lookout for individuals with expertise in the field of Service Consulting.We are seeking a motivated and talented individual to join our team of Service Consultants, focusing on delivering exceptional client service and quality.In this role, you will manage service requests across all channels, educate...

  • Customer Service Representative

    5 days ago

    Benoni, Gauteng, South Africa AfroCentric Group Full time

    The AfroCentric Group is seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality.We are looking for a motivated and talented individual to enhance our brand presence, contribute to departmental cost savings, and meet financial goals.As a Service Consultant, you will manage...

  • Clinical Lead

    1 day ago

    Benoni, Gauteng, South Africa LIFE Healthcare Group Full time

    About the RoleLIFE Healthcare Group is seeking an experienced clinical leader to join our team as a Unit Manager - ICU Trained. As a senior member of the nursing department, you will be responsible for leading the implementation of the nursing care plan and ensuring effective delivery of treatment plans to achieve clinical outcomes.You will work closely with...

  • Admissions and Sales Director

    23 hours ago

    Benoni, Gauteng, South Africa Gateway Full time

    We are looking for a highly motivated and results-driven individual to fill the role of Admissions and Sales Director - Care Homes. As a senior leader within our organization, you will be responsible for developing and implementing sales and marketing strategies to drive business growth across our care homes. You will lead a team of sales and marketing...

  • Care Home Sales and Marketing Specialist

    24 hours ago

    Benoni, Gauteng, South Africa Gateway Full time

    The Home Sales and Marketing Specialist will manage the sales and marketing processes of Gateway's care homes, ensuring effective daily operations while meeting targets and maximizing revenue. This role involves working within a team and closely with the General Manager to achieve goals.This position requires decisiveness, self-motivation, proactivity,...

  • Customer Experience Specialist

    7 days ago

    Benoni, Gauteng, South Africa AfroCentric Group Full time

    At the AfroCentric Group, we are seeking a dedicated Service Consultant to join our team of professionals.The ideal candidate will have 2 years of experience in Health Care Operations and 1-2 years of customer servicing experience.We value candidates with a Matric certification or equivalent, preferably a Higher Certificate / NQF level 5 (1-3 year...

  • Customer Acquisition Representative

    5 days ago

    Benoni, Gauteng, South Africa TMOS DIRECT MARKETING Full time

    TMOS DIRECT MARKETING OverviewWe are a leading national marketing services provider specializing in direct sales and marketing.Our mission is to build and maintain successful business relationships between companies and their target markets.Key ResponsibilitiesThe Sales and Marketing Agent will be responsible for contributing to our daily sales efforts.This...

Customer Care Agent

1 month ago

Benoni, Gauteng, South Africa Findojobs South Africa Full time

A company based in Northcliff is urgently looking for a Customer Care Agent to join their team. This role requires a candidate with strong administrative skills and a solid background in customer service. The ideal candidate should have previous call centre experience, specifically handling customer complaints, vehicle comebacks, and after-sales service within the automotive industry. The successful applicant will be responsible for managing customer concerns via email and phone while ensuring timely resolutions.

Minimum Requirements:
  1. Previous call centre experience (handling customer complaints and queries)
  2. Experience managing vehicle comebacks and after-sales service
  3. Excellent communication skills (verbal and email)
  4. Proficiency in MS Office & CRM software
  5. Automotive industry experience preferred
  6. Ability to work in a high-pressure, customer-facing environment
Duties and Responsibilities:
  1. Handle and resolve customer complaints and vehicle comebacks
  2. Respond to customer queries via phone and email, ensuring timely follow-ups
  3. Maintain a professional and customer-focused approach when addressing concerns
  4. Act as a liaison between customers and service departments to resolve issues
  5. Maintain accurate customer records and update CRM systems with relevant details
  6. Document customer complaints, resolutions, and feedback for future reference
  7. Assist in tracking customer satisfaction and service quality improvements
  8. Work closely with service advisors, workshop teams, and sales departments to ensure customer concerns are addressed effectively
  9. Provide feedback to management regarding recurring customer issues and areas for service improvement
  10. Assist with after-sales follow-ups and customer retention efforts
#J-18808-Ljbffr