Safari Sales Operations Coordinator

3 weeks ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time

About the Role

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We are seeking a highly organized and detail-focused Safari Sales Operations Coordinator to join our team in Cape Town. As a key member of our sales department, you will be responsible for providing administrative support to our sales consultants, ensuring seamless operations and exceptional customer service.

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About the Job Description

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The successful candidate will manage the full administrative function of our sales team, including cross-checking confirmed bookings, reconfirmation of all bookings, and liaising with our finance and operations teams. You will also be responsible for identifying problems on files and notifying the sales consultant and line manager accordingly. Additionally, you will provide proactive support to colleagues during peak periods, build and maintain good relationships with internal and external stakeholders, and follow and adhere to all sales procedures.

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About the Requirements and Qualifications

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To be successful in this role, you will have a strong administration and organizational skills, meticulous attention to detail, and excellent communication skills. You will also have a working knowledge and understanding of the safari industry, be able to work well under pressure, and possess a proactive mindset and can-do attitude. A certificate or diploma in travel is desirable, and you must be computer literate with proficiency in email, MS Word, and MS Excel.

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About the Salary and Benefits

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The salary for this role is estimated to be between R180,000 and R250,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a comprehensive health insurance plan, retirement fund contributions, and a generous annual leave policy.

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About the Working Hours and Conditions

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You will be required to work in our Cape Town office from Monday to Friday, with a 9-hour working day, including an hour-long lunch break. Some flexibility may be required during peak periods, and you may be required to work alternative public holidays for which you will be compensated with time off in lieu.



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