Customer Support Specialist
1 week ago
**Support Admin Consultant**
About the RoleWe are seeking a highly skilled and experienced Support Admin Consultant to join our team at Dante Personnel in Silver Lakes, Pretoria.
Responsibilities- To provide operational support in customer administration, management information extraction, and report compilation.
- Assist clients with queries and support.
- Support internal staff with queries and assistance.
- General administrative tasks such as data capture and dissemination.
- Onboarding merchants onto necessary platforms.
- Creation, update, and maintenance of support processes.
- Compilation of management reports.
- Administrative support for applications and cancellations.
- Matric or NQF equivalent qualification is essential.
- MUST be able to speak Afrikaans and English.
- Customer support and call centre training will be an advantage.
- Financial qualifications/certificate preferred.
- Superior Excel experience (statements, VLOOKUPs, pivot tables, etc.).
- PASA certification or payment training will be an advantage.
The estimated salary range for this position is R 150,000 - R 180,000 per annum, based on location and industry standards.
Dante Personnel offers a competitive benefits package, including medical aid, retirement fund contributions, and annual leave.
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