Customer Support Specialist

1 week ago


Pretoria, Gauteng, South Africa Dante Personnel Full time
Job Title

**Support Admin Consultant**

About the Role

We are seeking a highly skilled and experienced Support Admin Consultant to join our team at Dante Personnel in Silver Lakes, Pretoria.

Responsibilities
  • To provide operational support in customer administration, management information extraction, and report compilation.
  • Assist clients with queries and support.
  • Support internal staff with queries and assistance.
  • General administrative tasks such as data capture and dissemination.
  • Onboarding merchants onto necessary platforms.
  • Creation, update, and maintenance of support processes.
  • Compilation of management reports.
  • Administrative support for applications and cancellations.
Requirements
  • Matric or NQF equivalent qualification is essential.
  • MUST be able to speak Afrikaans and English.
  • Customer support and call centre training will be an advantage.
  • Financial qualifications/certificate preferred.
  • Superior Excel experience (statements, VLOOKUPs, pivot tables, etc.).
  • PASA certification or payment training will be an advantage.
Salary and Benefits

The estimated salary range for this position is R 150,000 - R 180,000 per annum, based on location and industry standards.

Dante Personnel offers a competitive benefits package, including medical aid, retirement fund contributions, and annual leave.



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