Digital Community Specialist

13 hours ago


Pretoria, Gauteng, South Africa Phoenix Support Services Full time
Job Title: Digital Community Specialist

We are seeking a highly skilled Digital Community Specialist to join our team at Phoenix Support Services.

Job Summary

The ideal candidate will be responsible for creating and managing online communities across various social media platforms, engaging with users, and developing strategies to drive growth and engagement.

Responsibilities
  • Evaluate and optimize our content distribution channels to maximize reach and engagement.
  • Develop a comprehensive strategy for distributing our blogs across multiple platforms.
  • Grow and maintain our Facebook Community group/s to increase brand awareness and customer engagement.
  • Ensure timely and high-quality distribution of assets across different platforms.
  • Create and manage online communities on clients' top social media platforms through aligned marketing campaigns.
  • Consistently engage with online communities through comments and customer inquiries.
  • BUILD RELATIONSHIPS WITH CUSTOMERS, POTENTIAL CUSTOMERS, INDUSTRY PROFESSIONALS, AND JOURNALISTS.
Requirements
  • Bachelor's degree in Marketing, Communications, or a related field is preferred.
  • Minimum of two years experience in social media communication management or a related field.
  • Excellent written and verbal communication skills.
  • Advanced knowledge of social media platforms and industry trends.
  • Strong analytical and project management skills.
  • Ability to build and maintain relationships with influencers, online communities, and customers.
  • Ability to work independently and as part of a diverse team.
Salary and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Additionally, we offer a range of benefits, including flexible working hours, annual performance appraisals, birthday cakes, anniversary bonuses, and more.

About Us

Phoenix Support Services is a company that believes in giving back to the community. We started by supporting the Sisters of Mary School, which provides education and vocational training to disadvantaged children. Our employees work remotely and have access to free training courses to help them grow professionally and personally.



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