IT Support Specialist
1 month ago
Job Title: IT Support Specialist
">About the Job:
We are seeking a highly skilled IT Support Specialist to join our team at The Hiring House. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring their computer hardware is running smoothly and efficiently.
Key Responsibilities:
- Test and validate computer hardware performance to ensure optimal functionality.
- Provide assistance to end-users with basic IT problem-solving and troubleshooting.
- Collaborate with colleagues to resolve workstation breakdowns and difficulties, minimizing downtime and ensuring IT service availability.
- Deploy and maintain all workstations, ensuring they are up-to-date and running efficiently.
- Install and maintain computer hardware, including peripherals and software.
- Demonstrate excellent communication skills, working effectively with colleagues and stakeholders to resolve issues.
Requirements:
- Strong knowledge of computer hardware and Microsoft operating systems.
- Familiarity with MS Office and other productivity software.
Qualifications and Experience:
- National Diploma in IT or equivalent qualification.
- A+ and N+ certification, Microsoft Certified Desktop Technician.
- A minimum of 2 years' experience in IT support or related field.
Estimated Salary Range: $60,000 - $80,000 per annum.
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