Global Travel Experience Specialist

3 weeks ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

West Coast Personnel is seeking a skilled Senior Inbound Travel Consultant to join their dynamic team in Cape Town.

The ideal candidate will have a passion for crafting unforgettable journeys throughout Southern Africa, with expertise in developing and arranging comprehensive travel itineraries for individual and group clients.

Key Responsibilities
  • Develop detailed travel plans for clients across Southern Africa.
  • Conduct assessments of client needs to deliver high-quality services.
  • Create imaginative quotations and itineraries for clients.
  • Manage rooming lists, release dates, and ensure accurate completion of all quotations.
  • Maintain effective communication with clients throughout the quotation process and follow up to secure confirmations.
  • Issue and manage invoices, ensuring accuracy and adherence to payment terms.
  • Negotiate with suppliers to secure competitive rates and ensure compliance with booking and cancellation policies.
  • Coordinate with the operations team to manage ground services and ensure timely delivery of finalized itineraries and hotel vouchers.
  • Provide regular updates to the Managing Director and address client inquiries promptly.

This role requires exceptional attention to detail, strong communication skills, and the ability to work under pressure. The successful candidate will be willing to work extended hours during peak seasons and handle emergencies as needed.

We are offering a competitive salary of approximately R450,000 per annum, depending on experience, to attract a highly skilled professional who can help our company continue delivering exceptional travel experiences to our clients.



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