Customer Experience Manager

Role Purpose Working as part of dynamic, large-scale operations, the job holder will be part of a high-quality team undertaking Quality checking of the work completed by Team Members. This is an exciting mid-level management role where the job holder will be exposed to multiple clients across various industries. Job Description This is a multi-faceted role...

At Saflin Consulting (Pty) ltd, we are seeking a highly skilled Customer Experience Manager to lead our customer service efforts and drive business results. As the key representative for our customer care team, you will be responsible for developing and implementing customer service strategies that meet the evolving needs of our clients.The ideal candidate...

Trending Talent Solutions is a forward-thinking business that provides innovative contact centre solutions and specialises in customer life cycle management. Our people are empowered to drive excellence through continuous learning and professional growth.Responsibilities:Review completed files to ensure that all necessary steps were taken to achieve...

Key Performance Indicators (KPIs)Main ResponsibilitiesLead identified converted into successful sales.Educate customers on correct eChannels to maximize channel optimization opportunities.Connect with our customers by living up to our brand promise of 'how can we help you?' at all times.Always conduct themselves in an ethical manner.Achieve sales and service...

Job Overview: Huntswood SA is looking for a dynamic Learning and Development Facilitator to join their L&D Team in Durban . The candidate must have strong product training and development experience working within an L&D Department . The successful candidate will be responsible for facilitating training in a physical environment on site. Job...

Job title : Customer Experience and Engagement ManagerJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries The Customer Experience and Engagement Manager will be responsible to lead and optimize customer journeys across our business. This role will bridge the gap between our customers and...

About the RoleThis is a mid-senior level Contract role in the Durban area. As a Call Center Manager, you will be responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and coaching the call center team.Key ResponsibilitiesOversee daily operations of the call center and ensure high levels of...

About the RoleTreetop Talent is recruiting a skilled Call Centre Manager to join our team in Elandsfontein. This is an exciting opportunity to lead a high-performing team and drive exceptional customer experiences.As a seasoned manager, you will be responsible for overseeing daily operations, developing and implementing performance metrics, and ensuring...

Job DescriptionSaflin Consulting (Pty) Ltd is seeking a highly motivated and results-driven Customer Experience Director to lead our RFC restaurant business. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Customer ServiceDevelop and implement customer service...

Job DescriptionCareerarc is a leading provider of services to customers across various industries. We are seeking a Customer Experience Lead to join our team and lead our service operations team to deliver exceptional customer experiences.Main ResponsibilitiesTo intervene purposefully to optimise service performance with individuals or the team by taking...

OneCart is seeking a Customer Experience Specialist to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, providing expert advice and guidance on our products and services, and exceeding customer expectations.About the RoleIn this role, you will work closely with customers to...

About the RoleThis is an exciting opportunity for self-motivated and ambitious individuals to join our sales team.We are seeking future leaders who share our passion for customer experience and are eager to drive growth and success.Key Responsibilities:Pursue new business opportunities and expand existing relationships.Provide exceptional customer service,...

About the JobFocused on driving customer-centric initiatives to grow brandsThis Commercial Growth Specialist role is focused on strategic alignment and impactful execution. You will develop and implement significant trade marketing strategies to enhance brand visibility, increase sales, and deliver exceptional in-store experiences.The ideal candidate will...

About Bestmed Medical SchemeBESTMED MEDICAL SCHEME is a non-profit organisation registered with the Council for Medical Schemes, committed to providing exceptional healthcare services to South Africans for over 58 years.Our mission is to create a workplace culture that supports employee growth and well-being, while promoting a highly engaged workforce in a...

Job RequirementsA successful Food Service Associate must possess excellent communication and interpersonal skills, as well as the ability to multitask in a fast-paced environment.The ideal candidate will have a strong attention to detail, with the ability to handle cash and operate a point-of-sale system.They will also be required to work effectively as part...

We're seeking a seasoned professional to drive the digital transformation of our customer journey at The Unlimited Group. As a Customer Experience Specialist, you will lead quality engagements across all touchpoints and ensure a seamless brand experience.You will leverage data insights to enhance customer experiences and influence change within the business....

Job BriefWe are seeking an experienced and skilled Reservations Supervisor to lead our Call Centre team at SIMPLY HR PAYROLL.About the RoleThe ideal candidate will have a proven track record in call centre supervision, with a focus on customer service excellence and team development.Strong analytical and problem-solving skills, with the ability to make...

About the Role:We're looking for a talented Customer Service Representative to join our E-commerce team at Talented Recruitment. In this role, you'll be the face of our brand, delivering exceptional customer experiences through multiple touchpoints.Key Responsibilities:Proactively engage with online customers, addressing their queries, concerns, and...

About This OpportunityWe're looking for a highly motivated and results-driven sales and business development professional to join our team at Totalsports. As a mid-senior level professional, you will be responsible for driving performance and delivering exceptional customer experiences in a fast-paced retail environment.Key AccountabilitiesDevelop and...

Customer Relationship Manager - Durban NorthReporting Into: Customer Relationship ExecutiveContract type: PERMANENTOffer: Market Related Salary (TCTC)The client is a specialised supplier to the automotive and large security industries. It seeks to employ a skilled mechanical engineer with experience as a customer relationship manager to manage a portfolio of...