Customer Experience Specialists

The Customer Experience Coordinator/Booking Specialist will be contacting existing clients at our brokerage and scheduling appointments for financial advisers. This role requires excellent communication skills, professionalism, and a customer-focused approach to ensure a positive client experience.Key Responsibilities:Contact potential clients to book...

Job DescriptionCareerarc is a leading provider of services to customers across various industries. We are seeking a Customer Experience Lead to join our team and lead our service operations team to deliver exceptional customer experiences.Main ResponsibilitiesTo intervene purposefully to optimise service performance with individuals or the team by taking...

Role Purpose Working as part of dynamic, large-scale operations, the job holder will be part of a high-quality team undertaking Quality checking of the work completed by Team Members. This is an exciting mid-level management role where the job holder will be exposed to multiple clients across various industries. Job Description This is a multi-faceted role...

We're seeking a seasoned professional to drive the digital transformation of our customer journey at The Unlimited Group. As a Customer Experience Specialist, you will lead quality engagements across all touchpoints and ensure a seamless brand experience.You will leverage data insights to enhance customer experiences and influence change within the business....

Job Overview: Huntswood SA is looking for a dynamic Learning and Development Facilitator to join their L&D Team in Durban . The candidate must have strong product training and development experience working within an L&D Department . The successful candidate will be responsible for facilitating training in a physical environment on site. Job...

Job ResponsibilitiesThe CUSTOMER BOOKING SPECIALIST will be responsible for providing support to customers and field workers regarding booking enquiries. This role requires excellent customer service skills, ability to work under pressure, and strong communication skills.Education and ExperienceEducation:Matric - Grade 12 is essential.Experience:Minimum of 5...

The Unlimited Group is on the hunt for a talented individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for driving the digital transformation of our customer journey and ensuring a seamless brand experience.You will work closely with cross-functional teams to leverage data insights and enhance customer...

Job DescriptionWe are seeking a skilled and dedicated individual to join our team as a Customer Experience Champion. This role is focused on providing exceptional customer service by being responsive, empathetic, and helpful.Cultivate strong relationships with customers through active listening and timely issue resolution.Stay up-to-date with product...

Job DescriptionWe are seeking a skilled Sales and Support Professional to join our team. As a Sales and Support Professional, you will be responsible for providing exceptional customer experiences by being helpful and sensitive to customer needs.You will connect with customers through various channels, including eChannels and Self-Service, while adhering to...

We're seeking a highly motivated Customer Acquisition Specialist to join our sales team at Global Direct. As a key member of our team, you'll be responsible for building relationships and closing deals.About the Role:You'll be working in a customer-facing role, using your excellent communication skills to persuade and convince potential clients.Our proven...

Job Title: Freight Management Specialist - Exports and ImportsWe are looking for a skilled Freight Management Specialist to oversee the efficient management of our exports and imports logistics operations across Africa.Key Responsibilities:Ensure effective collaboration with the Exports Logistics Lead to implement best practices and maintain high-quality...

About the OpportunityA fantastic career opportunity has arisen for a motivated and enthusiastic individual to join our successful team in Pietermaritzburg.We are seeking an individual with a passion for sales and customer service, who is eager to learn and grow continuously.The ideal candidate will have previous exposure in the retail environment and...

About the Job:We are seeking a Customer Engagement Specialist to join our team in Durban. The successful candidate will have strong communication skills, a persuasive mindset, and the ability to build and maintain strong relationships with customers and internal teams.Responsibilities:Engage with customers via telephone to promote and sell pharmaceutical...

Job Summary:We are seeking a highly organized and communicative Customer Support Specialist to join our team at TEEKOM SA. As a key member of our service delivery team, you will play a vital role in ensuring seamless customer satisfaction by providing timely quotes, responding to inquiries, and capturing accurate customer information.Key...

About the RoleFresh from your studies and ready to take on a new challenge? We're looking for bright and ambitious individuals to join our dynamic team as Customer Support Specialists.This role involves providing exceptional customer service through various communication channels, including phone, email, and chat. If you're passionate about helping others...

About This OpportunityThis exciting role presents the chance to join a vibrant environment and be a key player in driving growth and success. As a Customer Solutions Specialist, you will work closely with the team to deliver exceptional results and exceed client expectations.Responsibilities:Develop and implement solutions tailored to clients' specific...

The role is to oversee the performance of a team in a contact centre, ensuring that targets are met and customers receive high-quality service.Key Responsibilities:Ensure the team adheres to core KPI Service targets.Set targets, manage call flow, and monitor interval control, driving individual and team performance through measurement, feedback, and...

Job title : Customer Experience and Engagement ManagerJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries The Customer Experience and Engagement Manager will be responsible to lead and optimize customer journeys across our business. This role will bridge the gap between our customers and...

About the RoleThis is a mid-senior level Contract role in the Durban area. As a Call Center Manager, you will be responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and coaching the call center team.Key ResponsibilitiesOversee daily operations of the call center and ensure high levels of...

About the RoleTreetop Talent is recruiting a skilled Call Centre Manager to join our team in Elandsfontein. This is an exciting opportunity to lead a high-performing team and drive exceptional customer experiences.As a seasoned manager, you will be responsible for overseeing daily operations, developing and implementing performance metrics, and ensuring...