Inbound Customer Experience Manager
5 days ago
Do you have a flair for resolving complex customer issues? Ignition Group is seeking talented Customer Service Specialists to join our International Inbound Customer Service Team. As a member of this team, you will be responsible for handling customer inquiries and providing expert solutions to resolve their issues.
- Competitive salary package
- Commission-based earnings
- Access to medical aid benefits
- Tenure-based increases
- Nightshift allowances
- Attendance allowances
- Paid training and development opportunities
A strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.
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Director of Customer Experience
2 days ago
Durban, KwaZulu-Natal, South Africa Wearetechwomen Full timeWearetechwomen is looking for a highly skilled Senior Legal Lead to join our team as a Customer Experience Director, Legal. The successful candidate will be responsible for enhancing the overall customer experience and ensuring customer satisfaction and turnaround time on queries.Key Responsibilities:Customer Engagement: Take inbound calls from customers...
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Operations Manager Inbound
6 days ago
Durban, KwaZulu-Natal, South Africa takealot Full timeAt takealot.com, a leading South African online retailer, we are looking for a highly skilled Operations Manager (Inbound) to join our Supply Chain team in Durban DC.Key Responsibilities:Ensure customer orders are shipped by 5pm dailyPromote picking and packing productivity to meet company targetsManage labor costs against volumes and hoursOptimize packing...
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Inbound Reservations Specialist
2 days ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full timeCullinan Namibia is a leading Inbound Tour Operator, specializing in providing authentic travel experiences throughout Namibia. Our company benefits from decades of experience in the travel and tourism industry, enabling us to deliver exceptional service and unique itineraries.As part of Cullinan Holdings Limited, we pride ourselves on strong relationships...
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Inbound Planner
3 days ago
Durban, KwaZulu-Natal, South Africa TotalEnergies Full timeJob title : Inbound Planner - PackagingJob Location : KwaZulu-Natal, DurbanDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries Key Responsibilities include:Ordering of Packaging :Local Supply Requisition resource (Local sourced packaging through the purchasing department and monitors scheduled deliveries from vendor to ensure...
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Travel Experience Manager
2 days ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full timeAs a leading Inbound Tour Operator, Cullinan Namibia specializes in providing authentic travel experiences throughout Namibia. We offer a range of services, including guided and group tours, as well as customized itineraries that highlight Namibia's most significant attractions and classic landmarks. Our company benefits from decades of experience in the...
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Inbound FIT Operations Specialist
5 days ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full timeJob OverviewCullinan Holdings Limited is seeking an experienced Inbound FIT Operations Coordinator to join our Reservations team. As a key member of the team, you will play a pivotal role in delivering exceptional operational support and ensuring the smooth delivery of travel arrangements.The ideal candidate will have related Inbound FIT travel operations...
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Inbound Warehouse Manager
7 hours ago
Durban, KwaZulu-Natal, South Africa Top Recruitment Full timeKEY RESPONSIBILES Manage and lead the inbound warehouse operations (receiving, storage, factory materials issue). Strong people leadership and management ability to ensure the teams are working efficiently and effectively to control costs and prevent incidents. Ensure a high accuracy of physical to system stock accuracy is always maintained, by monitoring...
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Inbound Customer Service Manager
7 days ago
Durban, KwaZulu-Natal, South Africa Treetop Talent Full timeAbout the PositionTreetop Talent is seeking a highly motivated Call Centre Manager to join our team in Elandsfontein. This is an exciting opportunity to lead a dynamic team and drive business growth through exceptional customer service.As a seasoned manager, you will be responsible for overseeing daily operations, developing and implementing performance...
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Customer Service Agent
2 days ago
Durban, KwaZulu-Natal, South Africa Snaphunt Full timeJob Location : KwaZulu-Natal, DurbanDeadline : April 05, 2025The detail :Query ResolutionEnhance the overall customer experience and ensure customer satisfaction and turnaround time on queries.Take inbound calls from customers regarding sales, product queries, and complaints, assisting customers with every request.Offer solutions with the objective of...
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Customer Care Agent
2 weeks ago
Durban, KwaZulu-Natal, South Africa Ignition Group Full timeJob title : Customer Care AgentJob Location : KwaZulu-Natal, DurbanDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries The detail:Query Resolution Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries. To take inbound calls from customers regarding sales, product queries and...
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Learning & Development Facilitator Insurance
4 weeks ago
Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full timeJob Overview: Huntswood SA is looking for a dynamic Learning and Development Facilitator to join their L&D Team in Durban . The candidate must have strong product training and development experience working within an L&D Department . The successful candidate will be responsible for facilitating training in a physical environment on site. Job...
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Senior Inbound Reservations Consultant
2 days ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full timeCullinan Namibia is a leading Inbound Tour Operator specializing in providing authentic travel experiences throughout Namibia. We offer a range of services, including guided and group tours, as well as customized itineraries that highlight Namibia's most significant attractions and classic landmarks.As part of Cullinan Holdings, we benefit from decades of...
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Customer Experience Manager
12 hours ago
Durban, KwaZulu-Natal, South Africa Ten Lifestyle Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional service to our high-net-worth clients. This involves actively listening to their needs, resolving complaints in a timely and professional manner, and providing...
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Customer Experience Manager
5 days ago
Durban, KwaZulu-Natal, South Africa Ignition CX Full timeThe role is to oversee the performance of a team in a contact centre, ensuring that targets are met and customers receive high-quality service.Key Responsibilities:Ensure the team adheres to core KPI Service targets.Set targets, manage call flow, and monitor interval control, driving individual and team performance through measurement, feedback, and...
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Inbound Sales Specialist
2 days ago
Durban, KwaZulu-Natal, South Africa Consumer Links Full timeWe are a global provider of Business Process Outsourcing (BPO) services that deliver high-quality solutions to our clients.About Our OrganizationWe pride ourselves on creating lasting relationships with our clients and driving real business value through our services.Job DescriptionWe are seeking an experienced Inbound Sales Specialist to join our team. The...
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Inbound Tour Operations Specialist
5 days ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full timeCullinan Holdings Limited is a renowned tour operator in Namibia, committed to delivering exceptional travel experiences that cater to the unique needs of our clients. With decades of experience in the travel and tourism industry, we have established ourselves as leaders in providing authentic and immersive experiences throughout Namibia.Our MissionWe strive...
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Junior Shift Manager-Inbound
6 days ago
Durban, KwaZulu-Natal, South Africa takealot Full timetakealot.com, a leading South African online retailer, is looking for a highly talented Junior Shift Manager (Inbound) to join our Supply Chain team in Durban DC.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full...
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Customer Experience and Engagement Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeJob title : Customer Experience and Engagement ManagerJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries The Customer Experience and Engagement Manager will be responsible to lead and optimize customer journeys across our business. This role will bridge the gap between our customers and...
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Customer Booking Experience Manager
2 days ago
Durban, KwaZulu-Natal, South Africa OneCall24 Limited Full timeJob Summary:OneCall24 Limited is seeking a results-driven Customer Booking Experience Manager to lead our customer-facing booking operations. As a key member of our operations department, you will be responsible for delivering exceptional customer experiences through efficient and effective booking processes.The ideal candidate will have strong leadership...
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Inbound Planner
5 days ago
Durban, KwaZulu-Natal, South Africa TOTAL Deutschland GmbH Full timeThe Assistant Planner manages inventory control and packaging required for the production processes and ensures that the resources required to make products are in stock and available. Works within the business cost, quantity and quality constraints to plan the flow of supplies. Works with the Purchasing department to procure materials and with the...