Customer Experience Representative

About the RoleWe are seeking a highly motivated and experienced Customer Experience Representative to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through proactive and reactive support.Key Performance Indicators (KPIs)First Contact Resolution (FCR) rateCustomer Satisfaction (CSAT) scoreNet...

Key ResponsibilitiesProvide professional and efficient assistance to customers via phone, email, and chat.Offer accurate and complete information regarding shipping, tracking, and delivery of packages.Collect and record customer feedback and take appropriate actions to resolve any issues.In this role, you will be the first point of contact for our customers,...

Pedros Chicken - Job DescriptionThis role is ideal for individuals who thrive in dynamic environments and take pride in providing top-notch service to customers.Main Responsibilities:Ability to stand for extended periods and adapt to changing work scenarios.Maintain a clean and organized workspace, adhering to health and safety standards.Develop effective...

Are you passionate about delivering exceptional customer experiences and driving sales growth? We are seeking a skilled Sales Associate to join our dynamic team at TFG Home Division.As a Sales Associate, you will be responsible for:Representing the Brand: Promoting TFG Home Division's brand values and products to customers.Meeting Sales Targets: Identifying...

**Job Overview**We are looking for a highly skilled Customer Service Representative to join our team at Clicks Group Limited!As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and promoting our products and services.Key Responsibilities:To provide top-notch customer...

Customer Services RepresentativeOur client seeks to appoint a suitably qualified and experienced Customer Services Representative to be based in Pinetown.Responsibilities:InvoicingRunning Syspro cost report and cost updatesAnalysis of job card variancesInventory analysis and ageingECO managementMonthly finance reportingManage customer communicationsMinimum...

Role SummaryAs a Customer Service Representative at Clicks Group Limited, you will be the face of our company and play a critical role in delivering exceptional customer experiences.Your responsibilities will include providing friendly and professional service, resolving customer queries, and promoting the Clicks' clubcard.You will also be expected to...

About UsWe are a fast-growing organization revolutionizing how top E-Commerce brands deliver exceptional customer experience. Our team crafts tailored customer service solutions powered by world-class talent, collaborating with over 500 industry leaders.Our impressive 600% growth last year has driven our need to scale to new heights, and we're expanding our...

Job Description:As a Customer Service Representative with Clicks Group Limited, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include executing operational activities at the point of sale, maintaining high levels of accuracy when scanning...

We're looking for a dedicated Customer Service Representative to join our team at Dis-Chem Pharmacies. In this role, you'll be responsible for providing exceptional customer service and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries and resolve issues promptly.Provide product information and recommendations.Process returns...

We are looking for a Customer Success Representative who can provide exceptional customer service and support.The ideal candidate will have a proven track record of success in sales or account management, excellent communication skills, and the ability to work in a fast-paced environment.In this role, you will be responsible for building trust with our...

Customer Services RepresentativeOur client seeks to appoint a suitably qualified and experienced Customer Services Representative to be based in Pinetown.Responsibilities:Experience in invoicingRunning Syspro cost report and cost updatesAnalysis of job card variancesInventory analysis and ageingECO managementMonthly finance reportingManage customer...

Customer Service Representative - Durban (Halfway)Listing reference: track_001276Listing status: OnlineApply by: 11 September 2024Position summaryJob category: Customer ServiceLocation: DurbanContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionTRACKER requires the services of a Representative: Customer Services for the KZN region to...

Job title : Customer Support Representative (Call Centre) Mr Price Money 3 -4 Months FTCJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe Customer Support Representative will be responsible for ensuring that customer's queries and correspondence are resolved through all...

About UsCullinan Holdings Limited is a vibrant culture-centric company that prides itself on its employee-friendly work environment. We believe in fostering growth opportunities for our employees, providing them with the tools and resources they need to succeed.We are looking for a highly skilled and motivated individual to fill the role of Customer Service...

We are looking for a Customer Service Representative to join our team at Dis-Chem Pharmacies in La Lucia. As a key member of the team, you will play a vital role in delivering exceptional customer experiences at point of sale while adhering to company policies and procedures.Main Responsibilities:Record customer transactions accurately and efficientlyEnsure...

Join to apply for the Customer Support Representative role at Babcock International Group - Africa. The primary goal of this position is to develop and maintain profitable ongoing customer relationships to generate income for the business.Key Responsibilities:Actively promote and sell the company products.Achieve or exceed budgeted order intake, revenue, and...

As a Customer Service Representative at Storbox Self-Storage, you will be the first point of contact for our clients. You will be responsible for providing assistance and handling inquiries in a professional and courteous manner.Key ResponsibilitiesProvide exceptional customer service to our clientsRespond to client inquiries and resolve issues in a timely...

About H&M GroupH&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and...

We are seeking a dedicated Customer Service Representative to work closely with our customers and internal teams at Ackermans. This challenging role requires a customer-centric approach, with a focus on resolving issues efficiently and maintaining a positive store environment.ResponsibilitiesDeliver exceptional customer service through empathetic listening...