Customer Experience Lead

About the JobSaflin Consulting (Pty) ltd is seeking a highly motivated and experienced Group Customer Experience Lead to lead our customer care team and develop strategies to enhance customer experience across all branches.The successful candidate will have a strong background in customer service management, with expertise in developing and implementing...

**About Us:Dis-Chem Pharmacies is a leading healthcare retailer that provides a wide range of products and services to its customers.We are committed to delivering exceptional customer service and ensuring that our customers receive the best possible experience when shopping with us.About the Role:We are seeking a highly skilled Customer Experience...

Job Summary:OneCall24 Limited is seeking a results-driven Customer Booking Experience Manager to lead our customer-facing booking operations. As a key member of our operations department, you will be responsible for delivering exceptional customer experiences through efficient and effective booking processes.The ideal candidate will have strong leadership...

About UsWe are a fast-growing organization revolutionizing how top E-Commerce brands deliver exceptional customer experience. Our team crafts tailored customer service solutions powered by world-class talent, collaborating with over 500 industry leaders.Our impressive 600% growth last year has driven our need to scale to new heights, and we're expanding our...

We're looking for a talented professional to maximise customer lifetime value through optimised customer journeys.The Customer Journey Lead will play a critical role in driving business outcomes such as reducing decay, growing gross profit, and increasing sales. They will analyse customer behaviour and develop, execute, and monitor marketing campaigns to...

Wearetechwomen is looking for a highly skilled Senior Legal Lead to join our team as a Customer Experience Director, Legal. The successful candidate will be responsible for enhancing the overall customer experience and ensuring customer satisfaction and turnaround time on queries.Key Responsibilities:Customer Engagement: Take inbound calls from customers...

Key ResponsibilitiesAs Customer Experience Director, you will be responsible for driving customer loyalty and retention through exceptional customer service. You will work closely with other departments to identify opportunities to improve the customer experience, and develop strategies to increase customer satisfaction.You will also be responsible for...

Job DescriptionTo deliver exceptional customer experiences by being approachable, empathetic and knowledgeable about our products and services.Connect with customers through various channels to understand their needs and provide tailored solutions.Converse with customers in a clear and concise manner to ensure they fully understand the products and services...

Job Overview:The Customer Experience Head will be responsible for ensuring customer satisfaction by delivering in full and on time. This role involves managing the warehouse to operate within standard operating procedures, resolving customer complaints and queries, and establishing strong customer relationships.Key Responsibilities:Ensure accurate delivery...

About the RoleWe are seeking a highly motivated and customer-focused Universal Advisor to join our team. This role involves working closely with customers to understand their needs and providing tailored solutions to meet those needs.Main AccountabilitiesCustomer Needs Assessment: Conduct thorough assessments of customer needs, identifying opportunities to...

Job title : Customer Experience and Engagement ManagerJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries The Customer Experience and Engagement Manager will be responsible to lead and optimize customer journeys across our business. This role will bridge the gap between our customers and...

Job summaryWe are in the market for a Customer Experience Specialist (Spanish or Dutch Speaker) to join our team. As a Customer Experience Specialist, you will engage with external customers and internal stakeholders through various communication channels, execute DigiCert's validation process according to internal documentation, and analyze validation...

Are you passionate about delivering exceptional customer experiences and driving sales growth? We are seeking a skilled Sales Associate to join our dynamic team at TFG Home Division.As a Sales Associate, you will be responsible for:Representing the Brand: Promoting TFG Home Division's brand values and products to customers.Meeting Sales Targets: Identifying...

About the RoleTo excel in this position, you will be responsible for delivering exceptional customer experiences by being empathetic and responsive to their needs. This involves providing helpful solutions and products aligned with their requirements while adhering to established policies and procedures.Key ResponsibilitiesConverse with customers in a manner...

Are you ready to take your career to the next level at Global Direct? As a Sales Consultant, you'll have the opportunity to make a real impact by delivering exceptional customer experiences and driving growth.We're looking for an individual who is passionate about customer satisfaction and willing to go above and beyond to achieve results. If you have what...

About the Role:The Customer Services Team Leader will be responsible for leading a team of customer service professionals in providing exceptional customer experience. The role will involve order processing, order tracking, and preparation of documentation for customers.Key Responsibilities:Process orders and ensure timely deliveryTrack orders and resolve...

In this Customer Intelligence Lead role, you will be responsible for ensuring needed/relevant external data, information and insights are collected from relevant sources, stored, shared efficiently with relevant stakeholders, and kept up to date.DutiesSupport business development and improvement opportunities through research and insights, including support...

As a Flight Attendant at Safair (Pty) Ltd, you will have the opportunity to make a real difference in the lives of our passengers.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring the safety of our passengers;The successful candidate will be responsible for ensuring the...

Job SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at WNS Global Services Inc. The successful candidate will be responsible for leading a team of Customer Service Advisors in delivering industry-leading customer service.The ideal candidate will have a minimum of 24 months' experience in customer service, with...

Key ResponsibilitiesProvide professional and efficient assistance to customers via phone, email, and chat.Offer accurate and complete information regarding shipping, tracking, and delivery of packages.Collect and record customer feedback and take appropriate actions to resolve any issues.In this role, you will be the first point of contact for our customers,...