User Support Technician

We are seeking a highly motivated and customer-oriented IT Support Agent to join our team. This is an entry-level position (Tier 1) within our IT support department. The ideal candidate will be fluent in English and Xhosa. The candidate will be responsible for assisting end-users with a variety of technical issues in a timely and efficient manner. The role...

Job title : IT Support TechnicianJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries JOB PURPOSEThe System Technician's primary role is to provide first line support services, resolve incidents, implement authorised changes, system and security updates and upgrades, implement approved...

What You'll Do:Provide end-user IT software supportRespond to support requests via email, helpdesk system, and phoneMaintain and publish supporting documentation on IT systemsDeliver basic software training (MS Office, iManage, CMS)Assist with MS Office, iManage/Worksite, and other application queriesEnsure compliance with company and legal IT...

What You'll Do:Provide end-user IT software supportRespond to support requests via email, helpdesk system, and phoneMaintain and publish supporting documentation on IT systemsDeliver basic software training (MS Office, iManage, CMS)Assist with MS Office, iManage/Worksite, and other application queriesEnsure compliance with company and legal IT...

The 2nd Line Support Technician's role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organization's IT environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment.The person will also troubleshoot problem areas (in person, by...

Job Purpose Summary:The IT Support Technician will be responsible for troubleshooting and resolving all IT issues, whether hardware or software-related, and providing feedback within agreed timelines to the IT Manager and both internal and external stakeholders.Location: Montague Gardens, Cape TownPrimary Duties and Responsibilities: Troubleshoot and resolve...

Job DescriptionSetting up new computers: Configure and install computers for end-users, ensuring they are ready for use.Installing, configuring, and maintaining software and hardware: Ensure that both software and hardware components of computers are up to date and functioning correctly.Diagnosing, troubleshooting, and resolving issues: Provide support to...

This role is for a field technician to use his home as a based to service our clients in the greater Cape Town area. doing site visits around the Western Cape Region. A company vehicle will be provided for the site visits.The description of duties are as follows:RequirementSkilled junior to mid-level IT support technicianAt least 3 years' experience of...

Job SummaryThe 2nd Line Support Technician's role is to provide a single point of contact for end users, partners, and resellers to receive support and maintenance within the organization's IT environment.Key ResponsibilitiesAct as a primary interface to all clients to resolve technical problems reportedProvide troubleshooting and technical support via...

Job OverviewFidelity Services Group is seeking a skilled Technical Assistant to join our team. In this role, you will provide technical support for the installation of alarm and security equipment.Key ResponsibilitiesAssist technicians with installations of alarm and security equipmentRemove old equipment from clients' premisesRun new cables, apply glue,...

Minimum Requirements:Must have a minimum of 3 years experience as an IT Technician in the ICT IndustryBSc: Information Technology | Relevant Tertiary Education requiredProficient in End-User Computing | Hardware | Software | Troubleshooting & Repair essential Strong knowledge of Network | Server | Voice Infrastructure will be beneficial Valid Driver's...

Role DescriptionIn this critical role, you will provide support to Service Technicians with various tasks related to equipment maintenance and repair. Strong problem-solving skills and attention to detail are essential for success in this position.Main ResponsibilitiesAssist with the performance of routine maintenance tasks.Conduct thorough inspections of...

Are you looking to launch your career in IT support? Do you have a passion for troubleshooting, networking, and VoIP services? Our client, a provider of voice and data solutions, is seeking a Junior Support Technician to join their growing team in Cape Town. What You Will Be Doing: Handling incoming support calls and assisting clients with first-line checks...

About UsFidelity Services Group (Pty) Ltd is a dynamic organization that values innovation, teamwork, and customer satisfaction. We strive to deliver exceptional service and quality products to our clients.Job SummaryWe are seeking a skilled Technical Assistant to assist our technicians with installations of alarm and security...

We are seeking an experienced IT professional to join our team as an Amazon Operations Technician. In this role, you will be responsible for providing technical support and maintenance for our IT infrastructure, including troubleshooting hardware and software issues.You will work closely with our operations team to ensure that our IT systems are running...

Job DescriptionThe role of the 2nd Line Support Technician is to provide technical support and maintenance within the organization's IT environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment.Key ResponsibilitiesAct as a primary interface to all clients to resolve technical problems reportedProvide...

This is not your standard IT Technician advert.This advert requires your comprehension of our need and your ability to communicate your suitability for the position.To be clear: Please read the requirements below, and in addition to your CV, please attach a cover letter motivating your alignment to the position. We will not consider CV's without a cover...

Qualifications:Minimum Diploma in Computer Sciences or IT related field.Duties and responsibilities: Provide ICT technical support to both the organization and external to meet business objectives and operational goals.Deliver exceptional technical support and customer service across a diverse range of IT services, ensuring minimal disruptions to...

Key Responsibilities:Desktop Support: Active Directory, supporting printers and video conferencing equipmentSupport hardware and software: oversee the setup, maintenance, and decommissioning of workstations.Server ManagementNetworking: setting up VPN's and knowledge of LAN's and VLANSIT Policies: Ensure IT policies are followed, including security...

We are seeking a qualified Field Service Technician with the following requirements:Must be fluent in AfrikaansMust have driver's licenseMechanical or Mechantronic EngineerExperienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, Measuring Instrumentation, Leak Detectors or other Industrial equipment selling...