Technical Support Agent

5 days ago


Cape Town, Western Cape, South Africa Lanline Technologies Full time
Job Description
  • Setting up new computers: Configure and install computers for end-users, ensuring they are ready for use.
  • Installing, configuring, and maintaining software and hardware: Ensure that both software and hardware components of computers are up to date and functioning correctly.
  • Diagnosing, troubleshooting, and resolving issues: Provide support to resolve software and hardware issues, and escalate to IT Support Technician when necessary.
  • Repairing and replacing damaged computers: Perform repairs or replacements on damaged hardware, escalating to the IT Support Technician when required.


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