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Field Service Technician

1 month ago

Cape Town, Western Cape, South Africa RMG Recruitment Full time

We are seeking a qualified Field Service Technician with the following requirements:

  • Must be fluent in Afrikaans
  • Must have driver's license
  • Mechanical or Mechantronic Engineer
  • Experienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, Measuring Instrumentation, Leak Detectors or other Industrial equipment selling to industrial markets: Food Processing, Automotive, Chemical & Pharma, Plastics, Medical, Water & Waste Water

Responsibilities:

  • Must proficiently communicate with customers, verbally and via email daily.
  • Candidate must be able to liaise with customers in a professional and courteous manner.
  • Calling on existing and new customers and maintaining relationships and growing the business with these customers
  • Identifying new prospects and cold calling on potential customers.
  • Setting and chasing ambitious sales targets and generate new pump sales.
  • Grow field service. This will include procuring active service contracts.
  • Tracking previous services completed and getting customers to service again with us.
  • Generate service repair sales for the workshops.
  • Generate new pump sales: spares, pumps and systems
  • On-site problem solving.
  • Install and repair vacuum pumps and systems on site.
  • May be required to travel in Africa. Must have a passport
  • Develop and implement strategies with the sales team.
  • Complete the required reports on time (weekly and monthly).
  • Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
  • Give accurate and constant feedback to management