Customer Success Director BPO Lead for EMEA Markets

We are looking for a Strategic Operations Director to lead our BPO operations at IGT Solutions. As a seasoned professional, you will be responsible for the overall leadership of our BPO operations, providing strategic and tactical operational direction to the team in order to achieve desired business goals and ensure customer delight through close...

Company OverviewRecruiters of Distinction is a leading recruitment agency that prides itself on delivering exceptional client service and building long-term relationships with our clients. We are now seeking a Customer Success Director to join our team.Job DescriptionDevelop and implement strategies to drive customer success and growthManage client...

Job title : Operations Director BPOJob Location : Western Cape, Cape TownDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries What You Will be DoingLooking for an opportunity to manage client relationships? Do you have a passion to motivate others? In this role, you'll work closely with clients to discuss goals and needs, make...

About This RoleWe are seeking a Customer Success Director to join our team. In this role, you will be responsible for managing key customers, maximizing sales opportunities, and contributing to the overall growth in sales volumes and product mix.The ideal candidate will have a minimum of 5 years relevant and proven management experience in the FMCG...

The Up&Up Group, an affiliate of the global M&C Saatchi Group, is seeking a talented Marketing Director Lead to drive operational and delivery aspects while maintaining a solid relationship with clients.This Senior Account Management Role requires 3-5 years' proven experience as a Marketing Director Lead with a track record in brand, digital, social, and...

ResponsibilitiesManage and develop a high-performing sales team in the EMEA region.Develop and execute targeted outbound campaigns to generate interest and demand for our product.Bond with customers through exceptional customer service and timely follow-up on all inquiries.Represent the company at industry events and webinars.RequirementsA minimum of 3-5...

Job Description:We are seeking a highly motivated and experienced Sales Lead to join our growing sales team in the EMEA region. The ideal candidate will have a proven track record of success in sales management, with a strong ability to lead and develop high-performing teams.The Sales Lead will be responsible for managing, developing, and training the EMEA...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking dedicated and customer-focused professionals to join our dynamic...

About dLocaldLocal is a leading payments processor that enables global companies to collect payments in emerging markets. Our innovative platform simplifies payment expansion and increases conversion rates.We are a dynamic and remote-first team that values flexibility and performance. As a Treasurer with us, you will be responsible for leading daily trading...

Logimeter, a leading SaaS business in South Africa, is seeking an experienced professional to drive customer satisfaction, retention, and revenue growth as the Head of Customer Success.About the RoleThis is a pivotal position that requires a strong leader to oversee the customer success team, ensuring seamless onboarding, robust product adoption, and...

**Job Summary:**The Lead Generation Group is hiring a highly motivated Senior Service Delivery Manager to join our customer support team. As the Senior Service Delivery Manager, you will be responsible for overseeing team performance, developing strategic plans, and ensuring exceptional customer experiences.Key Accountabilities:Drive team performance and...

The Customer Experience Director will be responsible for leading the customer experience strategy for Hire Resolve's client in the Retail Industry. This includes building and maintaining strong relationships with retail customers, identifying opportunities for growth and upselling, and ensuring their satisfaction with products and services.About the RoleThis...

Digital Marketing Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob Title: Digital Marketing LeadAs a key member of the Lead Generation Group team, you will play a critical role in driving lead generation through paid search advertising. This is an exciting opportunity to join our dynamic team and contribute to the success...

Tower Group South Africa (PTY) Ltd is a leading provider of customer service solutions in the telecommunications industry. As a Customer Service Team Lead, you will be responsible for managing a team of customer service representatives and driving exceptional operational performance.You will oversee various functions such as coaching and developing the team,...

Job DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...

Job DescriptionWe are seeking an experienced Operations Management Lead to join our team. The successful candidate will be responsible for overseeing digital contact centre operations, managing site-level activities, and providing strategic direction to the team.This is a challenging role that requires strong leadership skills, excellent communication...

Job SummaryWe are seeking an experienced Insurance Operations Manager to lead our Business Process Outsourcing (BPO) operations. The successful candidate will have expertise in managing complex insurance claims processes, with a focus on travel insurance operations.ResponsibilitiesSupervise and coordinate BPO business operations, ensuring alignment with...

**About Us**NCR Atleos is a leading provider of innovative solutions to the financial services industry. Our mission is to help our clients achieve their business objectives through the delivery of world-class technology and expertise.We are seeking a Business Development Director to join our sales team and help us drive revenue growth and improve customer...

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...