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Customer Support Consultant

2 months ago

Midrand, South Africa RJPersonnel Full time

2years
- Attending to Member queries - telephonically and via correspondence
- Attending to Member levy account queries
- Attending to the collection of levies
- Attending to Suspense and Control Accounts
- Distribution of monthly levy statements as well as upon a Member’s request
- Update and maintain member information on the System
- Compiling of Journals, Internal Transfers and Rental Refunds
- Daily, Weekly, and Monthly reporting
- Internal and External communication

**Qualifications and Experience**:

- Grade 12
- Computer Literacy and Skills:

- Computer literate (Excel, Word, Outlook)
- Fully bilingual (speak, write, understand)
- Strong administrative skills
- Accurate and neat
- Excellent people skills

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