Customer Care Consultant
6 months ago
We are looking for a professional **Customer Care Consultant** to join our team in Midrand.
**Customer Care Consultant's Responsibilities**:
- Customer complaint and query handling and Customer case management.
- Building and maintaining relationships with the dealer network.
- Ensuring correct escalation process internally and externally.
- Creating and follow up on Job cards.
- Regular communication and interaction with suppliers
- Administration
- Client Service
- Other ad-hoc duties.
**Essential Skills**
- Excellent verbal and written communication skills
- Excellent people skills
- High ability to co-ordinate
- Excellent time management skills
- Customer service skills
- Problem solving skills
- Communication skills
- Decision making skills
- Time management skills
**Customer Care Consultant's Requirements**:
- 1-2 years call centre experience preferable/ Customer service experience.
- Matric\Grade 12, High school Diploma or equivalent
- Ability to stay calm when customers are stressed or upset.
- Must be good in maintaining a positive mind set.
- Technical knowledge in the Alternative energy industry will be advantageous
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (matric) (required)
**Experience**:
- Customer Care: 2 years (required)
-
Oral Care Consultant
7 days ago
Midrand, South Africa Colgate-Palmolive Full timeNo Relocation Assistance Offered Job Number #164214 - Midrand, Gauteng, South Africa **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world,...
-
Customer Care Supervisor
6 months ago
Midrand, South Africa AFRIMART ONLINE (PTY) LTD Full time**Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Assist walk-in clients. - Conducts preliminary investigations. - Liaises with relevant parties to resolve complaints. - Provides customer services to members, establishments, service providers and parties via telephonic and other customer...
-
Switch Board Operator/Customer Care
2 months ago
Midrand, South Africa Autorecruit Full timeWe are seeking an enthusiastic and professional Switchboard Operator and Customer Care Representative to join our team in the automobile industry. If you have excellent communication skills, a passion for customer service, and a strong ability to manage multiple tasks simultaneously, we would love to hear from you!Key Responsibilities:Switchboard Operator...
-
Switch Board Operator/Customer Care
2 months ago
Midrand, South Africa Autorecruit Full timeWe are seeking an enthusiastic and professional Switchboard Operator and Customer Care Representative to join our team in the automobile industry. If you have excellent communication skills, a passion for customer service, and a strong ability to manage multiple tasks simultaneously, we would love to hear from you! Key Responsibilities: Switchboard...
-
Unit Leader- NRC Waterfall
2 months ago
Midrand, South Africa National Renal Care Full timeJob Ref #: 00940 Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Salary: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver...
-
Proposals & Bids Customer Care Specialist
6 months ago
Midrand, South Africa Baker Hughes Full time**Are you a great communicator with excellent customer care skills and active English?** **Join our team in South Africa and play your part in energy transition!** **Partner with the best** In this role of Customer Care Specialist you will contribute to the operational plan of own department, prepare proposals/bids, contract negotiation and compliance...
-
Customer Engagement Consultant
3 months ago
Midrand, South Africa ikeja Full timeWe’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with ikeja - from sign-ups to...
-
Unit Leader- Nrc Waterfall
6 months ago
Midrand, South Africa National Renal Care Full time**Job Ref #**: 00761 **Industry**: Pharmaceutical And Medical/Healthcare **Job Type**: Permanent **Salary**: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence...
-
Unit Leader- Nrc Waterfall
6 months ago
Midrand, South Africa National Renal Care Full timeNational Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...
-
Sales Consultant
6 months ago
Midrand, South Africa Royal Tombstones Full timeAs a Sales Consultant at Royal Tombstones Midrand, you will play a crucial role in the company's growth by handling new sales, providing excellent customer care, and ensuring clients receive their tombstones promptly and with utmost satisfaction. You will be responsible for generating leads, managing administrative tasks, and guiding clients through the...
-
Customer Sales Consultant
6 months ago
Midrand, South Africa Würth Full timeWürth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated and disciplined Customer Sales Consultant who will represent the company as a brand ambassador and offer sales services to our customers. JOB REQUIREMENTS Sales territory - Midrand (GP) Area of residence – Midrand (GP) Minimum of 2 years sales...
-
Midrand, Gauteng, South Africa iSON Xperiences Full timeAt iSON Xperiences, we are on the lookout for an exceptional Customer Services Consultant to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our valued customers.Respond to customer inquiries in a timely and professional manner, ensuring that their queries are resolved efficiently and...
-
Portfolio Consulting Professional
2 months ago
Midrand, Gauteng, South Africa Siemens Proprietary Limited Full timeJob Title / Role: Portfolio Consulting ProfessionalOrganization: Siemens Proprietary LimitedLocation: Midrand, South AfricaReporting Manager: Portfolio Consulting Team LeaderThe Business: Siemens is a global powerhouse in diversified engineering, providing products, systems, and solutions across the Electrification, Automation, and Digitalization value...
-
Customer Engagement Consultant
3 months ago
Midrand, South Africa ikeja Full timeAre you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers,...
-
Facial Specialist Sales Consultant
4 weeks ago
Midrand, Gauteng, South Africa MF Spa & Beauty Placements Full timeAward-Winning Business Development OpportunityMF Spa & Beauty Placements is a renowned placement agency in the beauty and aesthetic industry, committed to connecting exceptional talent with top-tier businesses.We are seeking a highly motivated Facial Specialist Sales Consultant to join our team. As a key member of our sales division, you will be responsible...
-
Receptionist/Customer Care Officer
3 weeks ago
Midrand, South Africa Jobted ZA C2 Full timeQualification - Matric Requirements - Has worked in similar position as a Receptionist front desk / Customer Service. - Experience in social media (a must) - To be available IMMEDIATELY Duties - Assisting with resolving of customer service problems - Admin related duties - Ensuring that all legal documents are in place - Reception duties
-
Receptionist/Customer Care Officer
4 weeks ago
Midrand, South Africa Objective Personnel Full timeQualification Matric Requirements Has worked in similar position as a Receptionist front desk / Customer Service. Experience in social media (a must) To be available IMMEDIATELY Duties Assisting with resolving of customer service problemsAdmin related duties Ensuring that all legal documents are in placeReception duties
-
BMW Customer Service Consultant
2 months ago
Midrand, Gauteng, South Africa iSON Xperiences Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Consultant to join our team at iSON Xperiences. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key ResponsibilitiesCustomer Query...
-
Customer Service Representative
1 month ago
Midrand, Gauteng, South Africa Autorecruit Full timeWe are seeking a skilled Customer Service Representative to join our team at Autorecruit. As a Switchboard Operator and Customer Care Representative, you will play a critical role in providing exceptional service to our customers.Key ResponsibilitiesSwitchboard Operator Duties:Efficiently manage all incoming calls and direct them to the appropriate...
-
Customer Development Manager
3 weeks ago
Midrand, South Africa Colgate-Palmolive Company Full timeNo Relocation Assistance OfferedJob Number #163896 - Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making...