Customer Care Consultant

5 months ago


Midrand, South Africa GC Solar Midrand Full time

We are looking for a professional **Customer Care Consultant** to join our team in Midrand.

**Customer Care Consultant's Responsibilities**:

- Customer complaint and query handling and Customer case management.
- Building and maintaining relationships with the dealer network.
- Ensuring correct escalation process internally and externally.
- Creating and follow up on Job cards.
- Regular communication and interaction with suppliers
- Administration
- Client Service
- Other ad-hoc duties.

**Essential Skills**
- Excellent verbal and written communication skills
- Excellent people skills
- High ability to co-ordinate
- Excellent time management skills
- Customer service skills
- Problem solving skills
- Communication skills
- Decision making skills
- Time management skills

**Customer Care Consultant's Requirements**:

- 1-2 years call centre experience preferable/ Customer service experience.
- Matric\Grade 12, High school Diploma or equivalent
- Ability to stay calm when customers are stressed or upset.
- Must be good in maintaining a positive mind set.
- Technical knowledge in the Alternative energy industry will be advantageous

Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Customer Care: 2 years (required)



  • Midrand, Gauteng, South Africa National Renal Care Full time

    About the RoleThe Care Home Admissions Advisor will be responsible for managing the sales and marketing processes of our care homes, ensuring the effective daily operation of the Sales & Marketing Department while meeting and exceeding budget targets. This involves working closely with the General Manager to fill the home with the agreed client base and...


  • Midrand, South Africa AFRIMART ONLINE (PTY) LTD Full time

    **Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Assist walk-in clients. - Conducts preliminary investigations. - Liaises with relevant parties to resolve complaints. - Provides customer services to members, establishments, service providers and parties via telephonic and other customer...


  • Midrand, South Africa Autorecruit Full time

    We are seeking an enthusiastic and professional Switchboard Operator and Customer Care Representative to join our team in the automobile industry. If you have excellent communication skills, a passion for customer service, and a strong ability to manage multiple tasks simultaneously, we would love to hear from you!Key Responsibilities:Switchboard Operator...


  • Midrand, South Africa Autorecruit Full time

    We are seeking an enthusiastic and professional Switchboard Operator and Customer Care Representative to join our team in the automobile industry. If you have excellent communication skills, a passion for customer service, and a strong ability to manage multiple tasks simultaneously, we would love to hear from you! Key Responsibilities: Switchboard...


  • Midrand, South Africa National Renal Care Full time

    Job Ref #: 00940 Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Salary: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver...


  • Midrand, South Africa Baker Hughes Full time

    **Are you a great communicator with excellent customer care skills and active English?** **Join our team in South Africa and play your part in energy transition!** **Partner with the best** In this role of Customer Care Specialist you will contribute to the operational plan of own department, prepare proposals/bids, contract negotiation and compliance...


  • Midrand, South Africa ikeja Full time

    We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with ikeja - from sign-ups to...


  • Midrand, South Africa National Renal Care Full time

    **Job Ref #**: 00761 **Industry**: Pharmaceutical And Medical/Healthcare **Job Type**: Permanent **Salary**: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence...


  • Midrand, South Africa National Renal Care Full time

    National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...


  • Midrand, Gauteng, South Africa iSON Xperiences Full time

    Job Title: BMW Customer Service ConsultantAs a BMW Customer Service Consultant, you will be responsible for providing exceptional customer service to our valued clients. Your primary goal will be to resolve customer queries in a timely and professional manner, ensuring a positive experience for our customers.Key Responsibilities:Customer Query Resolution:...

  • Sales Consultant

    5 months ago


    Midrand, South Africa Royal Tombstones Full time

    As a Sales Consultant at Royal Tombstones Midrand, you will play a crucial role in the company's growth by handling new sales, providing excellent customer care, and ensuring clients receive their tombstones promptly and with utmost satisfaction. You will be responsible for generating leads, managing administrative tasks, and guiding clients through the...


  • Midrand, South Africa Würth Full time

    Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated and disciplined Customer Sales Consultant who will represent the company as a brand ambassador and offer sales services to our customers. JOB REQUIREMENTS Sales territory - Midrand (GP) Area of residence – Midrand (GP) Minimum of 2 years sales...


  • Midrand, Gauteng, South Africa iSON Xperiences Full time

    Job Title: BMW Customer Service ConsultantAs a BMW Customer Service Consultant, you will be responsible for providing exceptional customer service to our valued clients. Your primary goal will be to resolve customer queries in a timely and professional manner, ensuring that our customers receive the best possible experience.Key Responsibilities:Customer...


  • Midrand, Gauteng, South Africa iSON Xperiences Full time

    Job Summary: We are seeking a highly skilled Customer Service Consultant to join our team at iSON Xperiences. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Respond to Inbound Queries: You will be...

  • Portfolio Consultant

    1 month ago


    Midrand, Gauteng, South Africa Siemens Proprietary Limited Full time

    Job Title / Role: Portfolio Consulting ProfessionalOrganization: Siemens Proprietary LimitedLocation: Midrand, South AfricaReporting Manager: Portfolio Consulting Team LeaderThe Business: Siemens is a global powerhouse in diversified engineering, providing products, systems, and solutions across the Electrification, Automation, and Digitalization value...

  • Portfolio Consultant

    2 months ago


    Midrand, Gauteng, South Africa Siemens Proprietary Limited Full time

    Job Title / Role: Portfolio Consulting ProfessionalOrganization: Lead Country South AfricaLocation: Midrand, South AfricaReporting Manager: Portfolio Consulting Team LeaderThe Business: Siemens Proprietary LimitedSiemens is a global powerhouse in diversified engineering, providing products, systems, and solutions across the Electrification, Automation, and...


  • Midrand, Gauteng, South Africa iSON Xperiences Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Consultant to join our team at iSON Xperiences. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key ResponsibilitiesCustomer Query...


  • Midrand, Gauteng, South Africa iSON Xperiences Full time

    At iSON Xperiences, we are on the lookout for an exceptional Customer Services Consultant to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our valued customers.Respond to customer inquiries in a timely and professional manner, ensuring that their queries are resolved efficiently and...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Switchboard Operator and Customer Care RepresentativeWe are seeking a highly skilled and professional Switchboard Operator and Customer Care Representative to join our team at Autorecruit in the automobile industry.Key Responsibilities:Switchboard Operator Duties:Efficiently manage all incoming calls and direct them to the appropriate departments or...


  • Midrand, Gauteng, South Africa Siemens Proprietary Limited Full time

    Job Title / Role: Portfolio Consulting ProfessionalOrganization: Siemens Proprietary LimitedLocation: Midrand, South AfricaReporting Manager: Portfolio Consulting Team LeaderThe Business: Siemens is a global powerhouse in diversified engineering, providing products, systems, and solutions across the Electrification, Automation, and Digitalization value...