Customer Support Agent

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...

**Job Advert Summary**: Mobalyz is seeking a dedicated and customer-focused Call Centre Agent to provide first-rate support and build lasting customer relationships. The agent will be the front-facing interface between Mobalyz and the customer, engaging with the customer on a personal, professional basis. The agent will reflect the company’s values,...

**Listing reference**: adapt_000203 **Listing status**: Online **Position summary** **Industry**:IT & Internet **Job category**:Education and Training **Location**:Midrand **Contract**:Permanent **EE position**:Yes **About our company** - Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...

1year Our client based in Johannesburg is looking for a Help Desk Agent who will be responsible for the support and maintenance of all communications infrastructure outside and within the company in order to ensure maximum uptime and production for users. - Customers support: - External Customers setup with Help Desk Process - External Customers running...

Join Our Team as a Technical Service AgentWe're seeking a highly motivated Technical Service Agent to join our team. As a key point of contact for user base resolution, you'll provide technical assistance and support to ensure seamless operations.Your Key Responsibilities:Read technical manuals, confer with users, or conduct computer diagnostics to...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

Join Our Team as a Service Desk Agent – Be the Hero of IT Support Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent , you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

**RESPONSIBILITIES** SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels. - Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer. - Responds to all customers with willingness and appropriate tone and...

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

Type: Onsite in Midrand **Salary**: Up to R18 000 pm **Responsibilities**: Customer Support: ⦁ Address customer inquiries, issues, and complaints related to post-purchase experiences promptly and professionally via various communication channels. ⦁ Provide technical support and troubleshooting guidance for ICT products or services. Warranty and...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...

We are seeking a passionate, versatile **Customer Experience Administrator** to drive appointment scheduling and excellent customer service. In this role, you will execute duties related to seamless customer experiences and operational efficiency. You will ensure a smooth customer journey by managing scheduling, handling queries, maintaining data accuracy,...

About the OpportunityiOCO is a pioneering technology company that drives sustainability in our communities through innovative industrial connectivity solutions. As a Helpdesk Technician, you will play a critical role in delivering exceptional customer service and supporting our customers in achieving their goals.Job SummaryWe are seeking an experienced...

**Direct Reporting Line**: Deputy Head: Academic Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

About the RoleWe are looking for a highly skilled and experienced Customer Service Representative to join our team in Midrand. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our internal and external customers.The ideal candidate will have a strong background in customer service, with a...