Installation and Support Consultant Pms

2 weeks ago


Midrand, Gauteng, South Africa AdaptIT Full time

Listing reference:
adapt_000121
Listing status: Online-
Position summary

Industry:
IT & Internet

-
Job category:Hospitality, Hotel, Catering, Tourism and Travel
Location:Midrand

-
Contract:Permanent
EE position:No
About our company

  • A provider of leading specialised software and digitallyled business solutions that assist clients across targeted industries.
    Introduction
  • Micros SA, a division of Adapt IT is looking for a Installation and Support Consultant _ PMS to join the team.
    Job description


Responsibilities
  • Understand and effectively presents and delivers presentations on the suite Oracle Hospitality products,
features, and benefits to new and prospective clients as well as internal clients to promote sales and
- product development.
  • Install, maintain, and troubleshoot solutions at Customer sites.
  • Provide Professional training and knowledge transfer to clients according to the scope
  • Actively supports the customer in all aspects through to case resolution, keeping the customer informed
and updated throughout life of the case.- Maintains historical records by documenting hardware and software changes and revisions

  • Contributes to team effort by accomplishing related results as needed.
  • Comply with support schedule adherence to ensure overall service level targets are achieved

Minimum requirements

Qualifications and Experience

  • University Degree in Hospitality Field or similar
  • At least 1 year of relevant working experience
Requirements and skills- Proven knowledge in Oracle Hospitality Property Management System (PMS) products (Opera PMS and

Opera Cloud)- Good knowledge in OS and software deployment

  • Demonstrate strong analytical, troubleshooting, and problemsolving skills.
  • Exercise strong communication, organizational and customer service skills.
  • Able to work effectively with internal & external customers at all levels.
  • Quick learner
  • Driving License
  • Results focusoriented
  • Capable to work under pressure
  • Team player, dynamic and energetic
  • Time management and interpersonal skills

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