Customer Support Consultant

2 weeks ago


Midrand, Gauteng, South Africa RJPersonnel Full time
2years

  • Attending to Member queries telephonically and via correspondence
  • Attending to Member levy account queries
  • Attending to the collection of levies
  • Attending to Suspense and Control Accounts
  • Distribution of monthly levy statements as well as upon a Member's request
  • Update and maintain member information on the System
  • Compiling of Journals, Internal Transfers and Rental Refunds
  • Daily, Weekly, and Monthly reporting
  • Internal and External communication

Qualifications and Experience:

  • Grade 12
  • Computer Literacy and Skills:
  • Computer literate (Excel, Word, Outlook)
  • Fully bilingual (speak, write, understand)
  • Strong administrative skills
  • Accurate and neat
  • Excellent people skills


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