Learning & Development Consultant

6 days ago


Gauteng, South Africa Ikwezi Human Capital Full time

**Job purpose**:
**Key Outcomes**:
The following outcomes will be expected to be achieved by the L&D Consultant.
- To conduct training needs analysis;
- To develop and implement quarterly training plans for respective clients.
- To develop, compile and maintain training manuals, records and support materials as needs arise, ensuring that material remains current and relevant.
- To create, schedule and deliver training programmes focused on adult learning methods and based on employee needs, business priorities and best practice that are suitable to Hybrid working environment.
- To monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment of objectives as well as to assess learners.
- Introducing and making use of online e-learning tools for training purposes.
- To provide feedback on learning to managers and learners.
- To provide technical support and expertise through query resolution in support of the business in overall development of employees.
- To adhere to organisational best practices and legislative requirements (Skills Development Act, Employment Equity Act).
- To provide support with regard to new projects and technology.
- To build and maintain relationships with relevant departments to ensure sufficient knowledge of related AFICA products, processes, legislations and regulatory frameworks.
- To provide an efficient and effective coaching process to staff.
- To engage with appropriate interventions to ensure own professional development.

**Required Qualifications and Experience**:

- 5+ year’s relevant business experience and product knowledge.
- Relevant training & development qualification will be advantageous.
- E-learning development experience with use of tools such as Articulate Storyline, Canva, etc.
- LMS administration will be an advantage.
- Previous or current training related experience in a Client Services environment would be advantageous.

**Competencies**:

- Client Focus: strive to build strong client relationships and deliver client centric solutions.
- Cultivates innovation: looking at creating new and better ways for the organisation to be successful.
- Collaborates: building partnerships and working collaboratively and inclusively with others to meet shared objectives.
- Drives results: consistently achieve results, with an entrepreneurial mind-set and a strong commercial focus, even under tough circumstances.
- Being Resilient: flexibility and adaptability you will rebound from setbacks and adversity when facing difficult situations.
- Excellent problem solving and analysis skills.
- Excellent communication skills, both written and verbal.
- Information Monitoring.
- Ability to perform well under pressure.
- Attention to detail.

**Salary**: R450,000.00 - R600,000.00 per month


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