Helpdesk Manager

**Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Supervisor who will be responsible to support the Helpdesk Manager and provide supervisory direction and strategic planning with regard to the technical interface of the Helpdesk ensuring it is up to date, effective and utilized correctly to assist in providing value added customer service to...

**About Reflex** Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality...

Gauteng, JHB - Northern Suburbs - R 18000 - R 20000 Monthly Basic Salary**Position**: Helpdesk Co-ordinator - IT Managed Services Company **Location**: Fourways A leading IT Managed Services company is looking for a Helpdesk Co-ordinator to join their dynamic and friendly team! Great opportunity to grow and develop while working within an exciting and...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

3years Provide all sites I.T first line support. Web/Server/Network Administration. Troubleshooting network (network points, hubs, switches, etc.). Troubleshooting of network technology. Supervision of staff and record keeping. Perform server and Active Directory Support. Report writing and record keeping. Training of staff and Sub-ordinates.. Perform any...

3years - A great opportunity for a Helpdesk Administrator. - Duties below but not limited: - Job costings - Management of Technicians calendar - Communication with customers - Stock control - Renewal of planned maintenance Contracts - Capturing Time sheets - Invoicing - Purchase orders - Various accounting and administrative functions **Qualifications and...

**JOB TITLE**: Helpdesk Manager SA **DEPARTMENT**: Service Delivery Management - Centre of Excellence **REPORTING TO**: Service Delivery Manager **REGION**: Middle East and Africa **PURPOSE OF POSITION** To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that...

**Essential Job Functions**: - Performs staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required - Provide staff support for administrative tasks - Monitor problem management database and follows up with assigned personnel to ensure timely resolution of problems - Maintain a central source of information...

Our client in the Motor Industry has an opportunity available for a Helpdesk Support Technician to be based in the Johannesburg area. **Requirements**: - Matric with tertiary IT qualification. - Microsoft MCTIP desktop and / or server certifications - at least one. - Other Industry certifications such as COMPTIA, A+ etc would be an advantage. - 7 years’...

Coordinator: Crisis Line & Helpdesk (P8) (Academic Development & Support: PsyCaD) - Re-advert Advert reference: uj_000375 Advert status: Online **Position Summary**: **Industry**:Education & Training **Job category**:Education and Training **Campus**:Auckland Park Kingsway Campus **Contract**:Permanent **Remuneration**:Market Related **EE...

**JOB TITLE**: Help desk Analyst. **DEPARTMENT**: Help Desk (Johannesburg, SA) **REPORTING TO**: Help desk Manager. **PURPOSE OF POSITION** Supporting the current maintenance customers in the region and achieve SLA targets. **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and distributors in the region by responding to...

**Job Number** - 70895 **Job Type** - Permanent **Job Title** - First Level IT Helpdesk Technician **Computer Skills** - IT,Verbal Communication,hardware,software,ITIL framework,technical expertise,analytical thinking **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Provide first level technical support and troubleshooting...

The role will involve providing technical assistance and support relating to computer systems, hardware, or software, responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Duties will include but not be limited to: - Providing 1st line support - Desktop & peripheral support - User support...

**Location**: **Johannesburg** **Salary**: **584000 - 584000** **Job Type**: **Permanent** **Reference**: **63804** **Job Summary**: One of the leading Property Services and Development companies are looking to add to their team. With over a decade in the Property Sector, our client has established themselves as one of the go-to companies for services...

**Summary of Primary Job Responsibilities**: **Typical Qualifications**: Associates degree in IT or a related field. Bachelors degree in IT or a related field preferred. - (in this job or a related function/field)_: Minimum of 2 years related experience in end user support. Experience in ITIL and ITSM best practices. Previous experience in managing daily...

What will you do? This person will be primarily responsible for Managing IT Helpdesk/JIRA Tasks, SLAs, Managing of internal IT processes and monitoring, Managing Testing & Release Management, Managing Team responsibilities and deliverables. What will make you successful in this role? - Managing IT & Business Testing and Monthly Release Management -...

Qualifications: CompTIA A+ and N+ITILCiscoCCNAZabbix Certifications or Monitoring tools certificationMatric essentialDegree would be advantageous Requirements: 3 years experience in IT Support, Helpdesk or Technical SupportRemote desktop support tools: RDP, AnyDesk, TeamViewer, VNCPrior experience or exposure to security systems or logistics software is...

**Overall Purpose of the Job**: The Business Applications Coordinator is accountable for systems administration and related support and maintenance of the relevant Business Application Systems in all areas within the Capsicum Culinary Studio and IIE School of Hospitality and Service Management brands **Responsibilities**: - System administration and...