Helpdesk Coordinator

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

**Essential Job Functions**: - Performs staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required - Provide staff support for administrative tasks - Monitor problem management database and follows up with assigned personnel to ensure timely resolution of problems - Maintain a central source of information...

**Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

Coordinator: Crisis Line & Helpdesk (P8) (Academic Development & Support: PsyCaD) - Re-advert Advert reference: uj_000375 Advert status: Online **Position Summary**: **Industry**:Education & Training **Job category**:Education and Training **Campus**:Auckland Park Kingsway Campus **Contract**:Permanent **Remuneration**:Market Related **EE...

**About Reflex** Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality...

**About the role**: The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance, and remotely assist clients on all inbound channels. The Helpdesk Team lead plays an important role in maintaining high levels of client satisfaction, by communicating in a professional manner, providing updates, and ensuring...

**Overall Purpose of the Job**: The Business Applications Coordinator is accountable for systems administration and related support and maintenance of the relevant Business Application Systems in all areas within the Capsicum Culinary Studio and IIE School of Hospitality and Service Management brands **Responsibilities**: - System administration and...

Semy, formerly Servicebedriften Myhre is a facility management company based in Oslo, Norway. Our customers are commercial buildings and apartment building owners. We deliver services to the buildings and we are managing the buildings for the owners. We are looking for a **ONLINE SERVICE ASSISTANT / FACILITY COORDINATOR** who can help us with the tasks of...

The purpose of the maintenance coordinator is to direct customer queries raised through the Growthpoint helpdesk and channel it to a service provider or manager that will address the query. Work closely with the Building Manager to ensure Growthpoint buildings are up to standard. Ensure that the house-keeping or general maintenance of the building/s and...

**Summary of Primary Job Responsibilities**: **Typical Qualifications**: Associates degree in IT or a related field. Bachelors degree in IT or a related field preferred. - (in this job or a related function/field)_: Minimum of 2 years related experience in end user support. Experience in ITIL and ITSM best practices. Previous experience in managing daily...

QualificationTertiary qualification in BSc Computer Science, Statistics or InformaticsRequirements5 Years advanced ERP support or better applications support, fault finding and diagnostics.JDE relevant commercial and operations experience will be a distinct advantage.Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite.DutiesBusiness...

QualificationTertiary qualification in BSc Computer Science, Statistics or InformaticsRequirements5 Years advanced ERP support or better applications support, fault finding and diagnostics.JDE relevant commercial and operations experience will be a distinct advantage.Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite.DutiesBusiness...

Mechanical Certification. - Technical Qualifications in Petrol & Diesel Vehicles - Min 5-8yrs Fleet Management or Transport Industry Experience **Job Purpose** To manage a team of people; systems; functions; processes and stakeholder relationships to ensure that the financial and reputational risk exposure is mitigated and to support the business in...

IT- Helpdesk - Job Description - Overall, 1- 2 years of work experience in technical support environment - Understanding of Windows Active directory to troubleshoot issues related to Account administration & access - Good knowledge of O365 support - Outlook, Intune, OneDrive, MFA configuration & troubleshooting - Understanding of Windows OS support...

**Key Performance Area**: - Actively seeks out IT trends that are in the market to keep relevant - Maintaining strong internal cross-departmental relationships - Prepare PC and system process documentation - Design, develop, implement, and maintain IT support helpdesk structure to deliver a reliable, high-performance SLA. - Ensure systems comply with...

**About MSF SA** Doctors Without Borders (MSF) is an independent international medical humanitarian organisation that delivers aid to people affected by armed conflict, epidemics, natural or man-made disasters, or to people that are excluded from access to health care. The organisation has health projects in more than 70 countries. MSF South Africa is...

**About MSF SA** Doctors Without Borders (MSF) is an independent international medical humanitarian organisation that delivers aid to people affected by armed conflict, epidemics, natural or man-made disasters, or to people that are excluded from access to health care. The organisation has health projects in more than 70 countries. MSF South Africa is...

**Provide 1st measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling.** Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the...

**Role Summary** **Responsibilities** As IT Service Desk Analyst, you will report to the South Africa IT Manager, and this position will encompass a number of key areas: - End user support, involving helping to identify, troubleshoot and resolve issues on all systems - Manage help requests via a Help Desk ticketing system and perform resolution - Monitor...