Helpdesk Administrator

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

**Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...

HelpDesk Manager: Key Responsibilities:Team Leadership:- Recruit, train, and mentor a team of helpdesk support specialists and technicians.- Foster a collaborative and positive team environment to enhance performance and employee satisfaction.- Set clear performance goals, monitor results, and conduct performance reviews. Customer Support Management:-...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

Gauteng, JHB - Northern Suburbs - R 18000 - R 20000 Monthly Basic Salary**Position**: Helpdesk Co-ordinator - IT Managed Services Company **Location**: Fourways A leading IT Managed Services company is looking for a Helpdesk Co-ordinator to join their dynamic and friendly team! Great opportunity to grow and develop while working within an exciting and...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Supervisor who will be responsible to support the Helpdesk Manager and provide supervisory direction and strategic planning with regard to the technical interface of the Helpdesk ensuring it is up to date, effective and utilized correctly to assist in providing value added customer service to...

Helpdesk and Administrative Support">This role is ideal for a detail-oriented and proactive individual who can provide administrative support and customer service within our property management team.Responsibilities:Helpdesk Support: Attend to daily logged calls on Helpdesk / MyBuildings, log and track complaints, requests, and work orders.Vendor Management:...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

Respond to orders, general customer inquiries, invoice questions, and customer complaints.HelpdeskAttend to daily logged calls on the helpdesk / MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client's mandates.Ensuring supporting documents are attached...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

3years Provide all sites I.T first line support. Web/Server/Network Administration. Troubleshooting network (network points, hubs, switches, etc.). Troubleshooting of network technology. Supervision of staff and record keeping. Perform server and Active Directory Support. Report writing and record keeping. Training of staff and Sub-ordinates.. Perform any...

**Job Duties/Responsibilities will include**: Provide all sites I.T first line support. Web/Server/Network Administration. Troubleshooting network (network points, hubs, switches, etc.). Troubleshooting of network technology. Supervision of staff and record keeping. Perform server and Active Directory Support. Report writing and record...

Empact Group is recruiting for a highly motivated and dynamic Helpdesk Support who will be responsible to provide professional support & administration of incoming and outgoing calls, requests and escalations. He/she will ensure client satisfaction with regards to feedback whilst upholding the company policies and procedures. **Key areas of...

**Essential Job Functions**: - Performs staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required - Provide staff support for administrative tasks - Monitor problem management database and follows up with assigned personnel to ensure timely resolution of problems - Maintain a central source of information...

Our client in the Motor Industry has an opportunity available for a Helpdesk Support Technician to be based in the Johannesburg area. **Requirements**: - Matric with tertiary IT qualification. - Microsoft MCTIP desktop and / or server certifications - at least one. - Other Industry certifications such as COMPTIA, A+ etc would be an advantage. - 7 years’...

**Job Number** - 70895 **Job Type** - Permanent **Job Title** - First Level IT Helpdesk Technician **Computer Skills** - IT,Verbal Communication,hardware,software,ITIL framework,technical expertise,analytical thinking **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Provide first level technical support and troubleshooting...

Role: - IT Network support for servers and desktops and connectivity. - Ordering of computer supplies from suppliers - Reporting to customers and staff on issues and resolutions - Responsibilities: - Look after the company IT Network. - Trouble shooting systems to diagnose issues and get them resolved. - Ordering Computer suppliers and ensuring that backup...

Reference: JHB002475-TR-1We are recruiting for a Senior Helpdesk Support Engineer.Duties & ResponsibilitiesCustomer ServiceReceive calls from senior customer engineer/help desk.Verify/identify problems with help desk.Contact users to get clarity on problems and troubleshoot.Provide telephonic support to users if possible.IT SupportTrain users on how to use...

**Job Advert Summary**: The People Shared Services Team is looking for an HR administrator to effectively action Recruitment, HR and benefit related admin transactions, in a centralized support function according to Company Policy, Process and Compliance within agreed SLA timeframes. **Required Knowledge and Experience**: **Required Knowledge & Skills** -...