Helpdesk Manager South Africa

**Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...

**About Reflex** Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality...

Job title : Helpdesk ConsultantJob Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionResponsible for inbound telephonic communication.   Ensures quality of service exceeds clients' expectations. Hello Future Helpdesk Consultant Welcome to FNB, the home of the #changeables. We...

The purpose of the role is to manage the helpdesk support function as well as the 1st line helpdesk support team members with goal of ensuring customer satisfaction, doing so in line with entity and departmental objectives. The individual will be responsible for managing 1st line support resource availability on both the telephone and helpdesk system,...

HelpDesk Manager: Key Responsibilities:Team Leadership:- Recruit, train, and mentor a team of helpdesk support specialists and technicians.- Foster a collaborative and positive team environment to enhance performance and employee satisfaction.- Set clear performance goals, monitor results, and conduct performance reviews. Customer Support Management:-...

Gilead Sciences South Africa (Pty) Ltd. is a dynamic and growing pharmaceutical company that requires a skilled Business Manager - South Africa to join our team. As a key member of our leadership team, you will be responsible for providing strategic and operational direction to the finance department.ResponsibilitiesAllocate resources and manage cash...

Job SpecificsLocation: Randburg, South Africa (on-site)Role type: Full-timeProviding remote helpdesk support (Hardware and Software Support)OverviewA dynamic and growing IT services provider is looking for a skilled and proactive IT Helpdesk Support Technician to join their team. The successful candidate will be responsible for providing IT support services...

DEPARTMENT: Service Delivery Management – Centre of ExcellenceREPORTING TO: Service Delivery ManagerREGION: Middle East and AfricaPURPOSE OF POSITIONTo manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that customer expectations are met or exceeded.KEY...

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

Senior Research Analyst, South AfricaWe are seeking a highly skilled Sr. Research Analyst, South Africa to join our Credit Research team in South Africa. The successful candidate will be responsible for providing insightful analysis and advice to internal market participants and external stakeholders on the local listed corporate bond...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Supervisor who will be responsible to support the Helpdesk Manager and provide supervisory direction and strategic planning with regard to the technical interface of the Helpdesk ensuring it is up to date, effective and utilized correctly to assist in providing value added customer service to...

Job OverviewStandard Bank of South Africa Limited is seeking a highly skilled professional to lead our Transaction Banking Channels team. The successful candidate will be responsible for developing and executing strategies to drive growth and market share in Interactive Channels. Your expertise in creating competitive channel portfolios, managing risk, and...

Job Description:">We are seeking highly motivated and talented individuals to join our one-year Learnership Programme in South Africa. The programme aims to equip graduates with the knowledge and training needed to succeed in today's changing economic environment.

**Company Overview:** Set Consulting is a dynamic and innovative company focused on delivering exceptional customer experiences in the tourism industry.**Job Description:** As our Helpdesk Operations Lead, you will be responsible for leading a team of technical support specialists and overseeing the helpdesk system to ensure timely issue resolution and...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

Respond to orders, general customer inquiries, invoice questions, and customer complaints.HelpdeskAttend to daily logged calls on the helpdesk / MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client's mandates.Ensuring supporting documents are attached...

IT Helpdesk Agent - The Capital Support OfficeJoin to apply for the IT Helpdesk Agent - The Capital Support Office role at The Capital Hotels, Apartments & ResortsJob title: IT Helpdesk Agent - The Capital Support OfficeJob Location: Gauteng, JohannesburgDeadline: March 27, 2025DescriptionThe main purpose of this role is to offer first line helpdesk and...

Key Performance Areas- Helpdesk- Invoice Management- Reporting- Vendors- Query ResolutionQualifications - Matric (Must) - Relevant degree or diploma Equivalent (added advantage) Experience - A minimum of 3 years property experience