Helpdesk Operator

**Company Overview:** Set Consulting is a dynamic and innovative company focused on delivering exceptional customer experiences in the tourism industry.**Job Description:** As our Helpdesk Operations Lead, you will be responsible for leading a team of technical support specialists and overseeing the helpdesk system to ensure timely issue resolution and...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

PURPOSE OF JOBRespond to orders, general customer inquiries, invoice questions, and customer complaints.Helpdesk•Attend to daily logged calls on the helpdesk/MyBuildings.•Logging and follow-up of complaints or other requests received from tenants for services to be rendered.•Checking and advising the PSM on the client's mandates•Ensuring supporting...

HelpDesk Manager: Key Responsibilities:Team Leadership:- Recruit, train, and mentor a team of helpdesk support specialists and technicians.- Foster a collaborative and positive team environment to enhance performance and employee satisfaction.- Set clear performance goals, monitor results, and conduct performance reviews. Customer Support Management:-...

Job title : Helpdesk ConsultantJob Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionResponsible for inbound telephonic communication.   Ensures quality of service exceeds clients' expectations. Hello Future Helpdesk Consultant Welcome to FNB, the home of the #changeables. We...

Job title : Helpdesk Support TechnicianJob Location : Gauteng, JohannesburgDeadline : March 25, 2025Quick Recommended LinksJobs by Location Job by industries Duties and ResponsibilitiesOperate helpdesk and log calls. Support users with login and passwords Support users with windows issues Operate within the SLA with business Windows Server support Execute...

As a forward-thinking organisation, we encourage our clients to view employee benefits through an actuarial lens. This fosters policies that drive productivity, loyalty, and engagement, while protecting the financial security of employees and ensuring organisational stability.Job DescriptionThe Manager of Systems and Support is responsible for leading and...

**Job Overview:**We are seeking a highly skilled Technical Support Manager to lead our helpdesk operations and provide exceptional customer service.**Key Responsibilities:Recruit, train, and mentor a team of technical support specialists to ensure excellent client experiences.Oversee the helpdesk system, ensuring timely issue resolution and effective...

**About Us:** At Set Consulting, we are committed to delivering exceptional customer experiences in the tourism industry.**Job Summary:** We are seeking a highly skilled Customer Service Director to lead our helpdesk operations and provide exceptional customer service.**Responsibilities:Team Leadership: Foster a collaborative team environment, set clear...

1. First Response IT Support (Hands-on Troubleshooting) -Act as first responder to diagnose and resolve hardware, software, network, cloud, and security issues.-Support Windows, Mac, networking, cloud applications, and SaaS platforms (Mendix, Azure, AWS, etc.) .-Ensure minimal downtime and escalate complex issues to vendors when necessary.2. Preventative...

The role of the IT Global Operations Specialist is a crucial part of our team, ensuring seamless day-to-day operations and support for our IT systems. As an experienced professional in IT support, you will be responsible for providing comprehensive administrative assistance to the Manager of Systems and Support and the IT team.Your key responsibilities will...

Purpose:Provide timely and efficient support to the employees of the Firm on hardware, software, audio/visual events, and special IT-related requests.Experience and Qualifications:Senior Certificate essentialCompTIA A+ N+ essential3-4 years with a good understanding of computer hardware and software (Windows-based operating systems and Microsoft Office...

Why Join Us?Work with a globally recognized company in a hybrid setupCompetitive salary package (R 220 to R 320 per hour, all-inclusive)Engage in exciting IT infrastructure operationsGain exposure to cutting-edge technologies and cloud-based applicationsRole OverviewAs a Desktop Support Engineer L2, you will provide technical support to our Johannesburg...

We're proud to be the trusted advisors of over 50 blue-chip South African companies. Our leadership and team recognise the privilege and trust placed in us to safeguard our clients' financial wellbeing. We collaborate with senior management to align IT strategy with business objectives and identify opportunities for improvement.Duties &...

QualificationTertiary qualification in BSc Computer Science, Statistics or InformaticsRequirements5 Years advanced ERP support or better applications support, fault finding and diagnostics.JDE relevant commercial and operations experience will be a distinct advantage.Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite.DutiesBusiness...

At NMG Benefits, we are driven by a simple yet powerful philosophy:Finding a Better Way.This commitment shapes everything we do, from consulting to crafting innovative solutions for brighter financial futures. Our expertise spans consulting, actuarial, and administration services in healthcare and retirement fund environments, enhanced by personalised...

- Manage all IT Infrastructure operations in Cape Town, Johannesburg, Regional Offices, not limited to local office- Be available in providing solutions and advice and issue resolution to IT Personnel who support physical infrastructure, clients facing branches throughout Southern Africa- Oversee the installation, configuration, maintenance and...

We are seeking a highly organized and skilled Senior IT Administrative Assistant to join our team at NMG Benefits. As an experienced professional in IT administration, you will be responsible for providing comprehensive support to our IT operations and users.Your key responsibilities will include managing and reporting on tickets, conducting due diligence...

We are looking for a highly skilled Global IT Service Coordinator to join our team at NMG Benefits. As an experienced professional in IT service management, you will be responsible for providing comprehensive support to our global IT operations.Your key responsibilities will include managing and reporting on tickets, conducting due diligence and audits,...

Are you a tech-savvy problem solver with a passion for IT support? We're looking for an IT Desktop Support Technician to join our team If you thrive in a dynamic environment and enjoy providing top-notch technical assistance, this role is for you.What You'll DoProvide first-line support for hardware, software, and network-related issues.Troubleshoot and...