Payment Chanel Supervisor

7 months ago


Midrand, South Africa Fidelity Services Group Full time

**Overall Purpose of the Job**: Responsible for the ensuring timeous debit order runs are done and management of the Debi-check process.

**Minimum qualification and experience**:

- 3 to 5 years of relevant experience
- Excellent working knowledge of Microsoft office (-Excel advance).
- SAP
- Debit order experience 5 years
- Debi Check full knowledge.
- PASA experience
- Communication on all level in the organization
- Ability to manage multiple projects concurrently.
- Ability to interpret a variety of technical instructions.

**Main duties & responsibilities**:

- Management of debit order processes
- Analyze and integrate all debit order rejections and identify why and reasons with required actions.
- Training for staff
- Implementation of new processes
- Full control over the DebiCheck process
- Management of debit order rejection rates
- Analyzing Reporting /data Analytics
- Prepare Monthly Management reporting for HOD.
- Month Presentation reporting to management forum
- Plan and implement monthly billing strategies.
- Other duties and responsibilities to assist daily operations.

**Behavioral Competencies**:

- Strong business acumen and financial skills for effective problem solving.
- Managerial courage and ability to interact at all levels within the organization.
- Strong quantitative skills and a willingness to learn are needed to be effective in this role.
- Strong analytical skills
- Professional presence with strong, versatile, and polished interpersonal and communication skills
- Ability to be proactive and resourceful (anticipates issues and draw conclusions from financial and operating data)
- Must be detail-oriented, proactive, and able to balance multiple responsibilities and tasks in a fast-paced environment.
- Must be team oriented, enjoy a "hands on" environment and able to work under pressure and meet deadlines.
- Well-developed value-system specifically as it refers to ethics, integrity and trust.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



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