Junior Service Desk Technician

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

**Responsibilities**: - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly. - Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution. -...

About IOCOWe are a forward-thinking organization seeking a highly skilled Help Desk Technician to join our team in Cape Town. In this role, you will play a critical part in ensuring the efficient operation of our IT systems and providing prompt support to end users.Main Responsibilities:Provide first-level support for hardware and software issues;Escalate...

We are looking for a skilled technical team leader who is motivated, results-driven and enjoys working in a fast-paced environment. In this role you will assist the Service Delivery Manager lead and manage a department of 8+ service desk agents and technicians that serve much of the South African origination industry. You will be required to manage your...

Overview: **Essential Function** - To answer calls within agreed benchmark performance targets - Ensure all customer requests are progressed accurately with maximum efficiency - Communicate with both internal and external customers to a consistently high standard - To log incident information on Incident Management Systems accurately and efficiently in line...

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...

A leading Renewable Energy solutions provider is currently hiring an O&M Service Desk Manager. The service desk is responsible for identifying and pursuing service improvement initiatives; managing complaints, suggestions, and compliments; and perhaps most importantly, often service as the face, or voice, of the organization to customers. Furthermore, the...

**JUNIOR TECHNICIANS** **CAPE TOWN, AIRPORT INDUSTRIAL** **REQUIREMENTS**: - Paint-less dent repairs, windscreen repairs, polishing, valets, - Interior detailing, professional car wash - Must be able to work away from home when required to - Code 08 driver’s license - Company vehicle during working hours **SALARY**: R4,500 - R8,000 (dependent on...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in EMEA. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing...

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

**The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Junior IT Technician **Location**: Belmont Square, Rondebosch, Cape Town **Type of Position**:Full-time **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary**: The Junior IT Technician will work closely with all staff within the business. The primary...

National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service DeskDuties: Service desk support (hardware and software) - Support ticket management (requests and incidents via email):- Telephonic supportService...

Service Desk Agent required for a client site in Cape Town. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified Microsoft Office 0365 2 years IT relevant experience in IT service desk, remote desktop and onsite support. Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be...

JOBNUMBER **iOCO03059** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Western Cape** - CONTRACT TYPE: **OnSite** **The Role**: We are seeking a **Junior Technician** to join our team and gain hands-on experience in the technical field. Strong attention to detail, problem-solving abilities, and willingness to learn are essential qualities for success...

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment...

Who we are? Sanlam Investments Group is one of South Africa’s largest investment management companies. We have a performance history spanning over 100 years, and offer a range of investment and financial planning solutions to protect and grow the long-term wealth of our clients. **We take particular pride in**: - Sanlam’s longevity and innovation -...

Village N Life is a leading local tourism and hospitality group where we go above and beyond to ensure the highest standards are met. If you thrive in a company culture that focuses on growing employees through career development and incentives, this is the place for you. Exceptional people and exceptional opportunities await. **Who We're Looking For**: The...

National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service Desk Duties: - Service desk support (hardware and software) - - Support ticket management (requests and incidents via email): - - Telephonic support - Service desk support...

We are looking for a **Junior Motor Vehicle Technician** based in **Cape Town**, to join a service department of a Car Rental Company. **Requirements**: - Experienced Motor Vehicle Technician - Language skills - Valid Driver's License - Clear criminal record **Duties and Responsibilities**: - General service, repair and maintenance of vehicles -...

AVI LIMITED is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home...