Service Desk Technician

We are seeking a Service Desk Technician to join our team at SupportYourApp.This is an exciting opportunity to work in a multicultural and multilingual environment, providing technical support to customers worldwide.As a Service Desk Technician, your key responsibilities include:Providing timely and professional responses to customer inquiries and issues via...

**Service Desk Technician **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

**Responsibilities**: - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly. - Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution. -...

We are looking for a skilled technical team leader who is motivated, results-driven and enjoys working in a fast-paced environment. In this role you will assist the Service Delivery Manager lead and manage a department of 8+ service desk agents and technicians that serve much of the South African origination industry. You will be required to manage your...

We are seeking an experienced IT Help Desk Technician to join our Customer Support Department at Arch Retail Solutions.About the JobThis position involves providing technical support and assistance to our clients in the retail industry.The successful candidate will be responsible for assisting customers with logging calls, troubleshooting and escalating...

Job DescriptionMetacom (Pty) Ltd seeks an IT Help Desk Technician to provide technical support to our clients. The successful candidate will have excellent problem-solving skills and be able to communicate effectively with clients.ResponsibilitiesRespond to client inquiries and resolve technical issues promptly.Document all support interactions in the...

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...

We are seeking a motivated and technically skilled Junior Service Desk Technician to join our dynamic team. This role is ideal for someone with a foundational understanding of ICT concepts and a passion for technology. You will work alongside experienced professionals, gaining hands-on experience in a wide range of ICT services and support. Key...

A leading Renewable Energy solutions provider is currently hiring an O&M Service Desk Manager. The service desk is responsible for identifying and pursuing service improvement initiatives; managing complaints, suggestions, and compliments; and perhaps most importantly, often service as the face, or voice, of the organization to customers. Furthermore, the...

Join South Africa’s leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in EMEA. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing...

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, look no further. We are currently looking for a **Service Desk Manager** to join our Team. **Who are we?** 1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud &...

**ROLE PURPOSE** The service desk manager is the leader of a critical IT service-management function that processes a large volume of incidents and service requests each day. The service desk manager is responsible for smooth operations, that SLAs are being fulfilled and service-desk clients are happy with the support they are receiving. He/She is actively...

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

About the RoleThis is an exciting opportunity to join our dynamic team at The Building Company as a Help Desk Technician. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences through prompt and effective resolution of technical issues.Key Responsibilities:Resolve technical issues efficiently and...

Service Desk Agent required for a client site in Cape Town. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified Microsoft Office 0365 2 years IT relevant experience in IT service desk, remote desktop and onsite support. Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be...

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment...

**About our client**: Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of...

Who we are? Sanlam Investments Group is one of South Africa’s largest investment management companies. We have a performance history spanning over 100 years, and offer a range of investment and financial planning solutions to protect and grow the long-term wealth of our clients. **We take particular pride in**: - Sanlam’s longevity and innovation -...