Team Leader: Service Desk it

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

**About Us**: Mirus IT is seeking a dynamic individual to join our team as Service Desk Team Leader based at our site in Cape Town. We pride ourselves on providing top-notch IT support to our clients and are looking for a talented individual to contribute to the success of our service delivery team. **Position Overview**: To manage the service to all 24/7...

At Mirus IT, an Advania UK company, we are looking to expand our Out of Hours team with a Service Desk Team Leader to support and manage a team of engineers, as well as providing 2nd line support where required. In this out of hours role, your shift pattern will be Monday - Friday 7pm - 3:30am (South African time) to support our night shift engineers. We...

**Job Information**: Industry - Technical Support & Customer Services Work Experience - 2 years Education Level - Grade 12 or equivalent City - Sea Point, Cape Town Province - Western Cape Country - South Africa Postal Code - 8005 Who are we? Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus...

**Job Information**: Date Opened - 28/05/2024Job Type - Full timeIndustry - Technical Support & Customer ServicesWork Experience - 2 yearsEducation Level - Grade 12 or equivalentCity - Sea Point, Cape TownProvince - Western CapeCountry - South AfricaPostal Code - 8005Who are we? Established in 2001, RSAWEB is South Africa’s fastest growing internet service...

**Role: OOH Team Leader** **Location**: Cape Town **About Us**: As part of Advania, we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK. **Position Overview**: To manage the service to all 24/7 customers provided by a team of SA based service desk engineers, ensuring tickets are responded...

**Description** Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges. JOB SUMMARY Provide leadership, guidance and support to a team...

**Description** Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges. Job Summary: Provide leadership, guidance and support to a team...

Company Description **Experian’s a leading Analytics Enterprise** We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and...

Are you looking for a great opportunity to guide and build a Service desk whilst providing support to one of our many clients? As a well-seasoned Service Desk Team Manager, you will be managing a team of Out of hours/Nightshift Service desk engineers, ensuring support tickets are responded to within agreed SLA's and making sure your team of well-equipped...

**Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you tech savvy, fast working and quick thinking? If you look for efficient means to get things done then we have the perfect role for you. We’re on the lookout for determined individuals who values the importance of team playing and are...

**Job Advert** Are you tech savvy, fast working and quick thinking? If you look for efficient means to get things done then we have the perfect role for you. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Technical Team Leader in our vibrant Cape Town...

**_This role has been advertised under the parent company website, Advania but the role would be employed via Mirus IT Ltd._** At Mirus IT, an Advania UK company, we are looking to expand our Out of Hours team with a Service Desk Team Leader to support and manage a team of engineers, as well as providing 2nd line support where required. In this out of...

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...

A leading Renewable Energy solutions provider is currently hiring an O&M Service Desk Manager. The service desk is responsible for identifying and pursuing service improvement initiatives; managing complaints, suggestions, and compliments; and perhaps most importantly, often service as the face, or voice, of the organization to customers. Furthermore, the...

The role is suitable for a high-energy achiever, executor, leader, planner and communicator with a genuine desire to help others and a knack for getting things done in the smoothest, accurate and fastest way. With Cape Town based Hybrid working as part of the ooba culture, the Service Desk Manager will support the respective teams, be a single point for...

**About Us**: Mirus IT is seeking a dynamic individual to join our team as Technical Team Leader - Service Operations based at our site in Cape Town. We pride ourselves on providing top-notch IT support to our clients and are looking for a talented individual to contribute to the success of our service delivery team. **Position Overview**: Manage a team of...

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment...

National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service DeskDuties: Service desk support (hardware and software) - Support ticket management (requests and incidents via email):- Telephonic supportService...

Who we are? Sanlam Investments Group is one of South Africa’s largest investment management companies. We have a performance history spanning over 100 years, and offer a range of investment and financial planning solutions to protect and grow the long-term wealth of our clients. **We take particular pride in**: - Sanlam’s longevity and innovation -...