Service Desk Agent

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What You'll Do:Excellent customer...

The Service Desk Agent is responsible for providing efficient and professional IT support to end-users, acting as the first point of contact for all technical inquiries and issues. This role involves diagnosing and resolving incidents, managing service requests, and ensuring that incidents are accurately logged, categorized, and prioritized.The candidate...

Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering...

We are seeking a highly skilled and experienced Front Desk Coordinator to join our dynamic team at Watertowergroup Co. The successful candidate will be responsible for coordinating and managing our front desk operations, ensuring a seamless and efficient experience for our clients and staff.This is an exciting opportunity for someone who is highly organized,...

We are currently recruiting for a Reservations and Ticketing Agent to join our team at Tanqeeb. In this role, you will be responsible for providing a high level of customer service, handling customer inquiries, and making reservations for passengers.The key responsibilities of this position include:Providing exceptional customer service and resolving...

We are looking for a professional and friendly Front Desk Receptionist to be the first point of contact for our company. The successful candidate will be responsible for welcoming visitors, handling calls, and performing various administrative duties to ensure smooth front-office operations.Key Responsibilities:Greet and assist visitors in a professional and...

The Front Desk Liaison will be responsible for managing the flow of clients through the repair process. This includes conducting initial consultations, preparing and presenting accurate repair estimates, and providing regular updates to clients on the status of repairs.Responsibilities:Conduct initial consultations with clients to discuss vehicle damage and...

Are you a detail-oriented and customer-focused individual looking for a challenging role? We are seeking a Help Desk Specialist to join our team at LGC Group, where you will be responsible for providing exceptional customer service and technical support.Key Responsibilities:To respond to customer inquiries and requests via telephone, email, and CRM...

We are seeking a Help Desk Professional to join our IT Infrastructure team. The successful candidate will be responsible for providing comprehensive technical support and maintenance services to our internal users.This role involves traveling to various locations, installing new equipment, addressing service requests, troubleshooting technical issues, and...

About the RoleThe Client Services Representative position at The Legends Agency involves interacting with clients, managing front desk duties, and providing administrative support. Key responsibilities include:Responding to client inquiriesProviding information about company products and servicesResolving client complaints efficientlyThis role requires...

A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website,You will also be required to take calls from customers and...

The ideal candidate for this Service Desk Engineer position will be a self-motivated individual with a strong passion for technology. Our client values continuous learning and professional growth, offering opportunities for development and skill enhancement.Key Responsibilities:Diagnose and resolve complex technical issues related to network...

Job PurposeThe purpose of this role is to manage the service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division. The successful candidate will be responsible for overseeing the delivery of high-quality services to our clients, ensuring customer satisfaction, and driving operational efficiency. The Service Delivery part...

We are currently recruiting for a Reservations and Ticketing Agent in Johannesburg, South Africa. In this role, you are expected to provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and...

About The RoleWe are seeking a skilled professional to assist with administrative duties and maintain optimal operational functioning within our customer service department.Main AccountabilitiesAssist in calculating the required headcount figure based on forecasted call volumes, average handling time and shrinkageComplete agents' schedules within agreed...

Reference: NWA003370-SL-1Are you an experienced and Competent Senior IT Services Manager looking to make a career move? Here's a chance to join one of SA's largest competitors / Franchisors in the FMCG/Food and Restaurant industries.Duties & ResponsibilitiesJob & Company Description:This IT Services Manager role is a chance to orchestrate a secure and stable...

About Fidelity Services GroupFidelity Services Group is a leading provider of [industry/services] solutions. We are committed to delivering exceptional customer experiences through our innovative approaches and cutting-edge technologies.Job Title: Fidelity Services Group Operational CoordinatorWe are seeking an experienced Fidelity Services Group Operational...

We are looking for a highly motivated and experienced Office Operations Assistant to join our team at Watertowergroup Co. The successful candidate will be responsible for assisting with the day-to-day operations of our front office, ensuring a smooth and efficient experience for our clients and staff.This is an exciting opportunity for someone who is highly...

Key RequirementsTo excel in this role, you will need:Vendor Accredited Platform certification (Microsoft and Citrix)Previous desktop support experience as an advantage2 years of IT Service Desk experienceExcellent data capture and typing skillsAbility to use Microsoft Office applications