Service Desk Agent

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

Join Our Team as a Service Desk Agent – Be the Hero of IT Support Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent , you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What You'll Do:Excellent customer...

Join Our Team as a Technical Service AgentWe're seeking a highly motivated Technical Service Agent to join our team. As a key point of contact for user base resolution, you'll provide technical assistance and support to ensure seamless operations.Your Key Responsibilities:Read technical manuals, confer with users, or conduct computer diagnostics to...

About This RoleThis is an exciting opportunity to join iOCO's Service Desk team as a Service Desk Agent I.Your Key ResponsibilitiesProvide technical support and troubleshooting services to customers via phone, email, or other channels.Identify and resolve customer issues in a timely and professional manner.Collaborate with internal teams to ensure efficient...

The Service Desk Agent is responsible for providing efficient and professional IT support to end-users, acting as the first point of contact for all technical inquiries and issues. This role involves diagnosing and resolving incidents, managing service requests, and ensuring that incidents are accurately logged, categorized, and prioritized.The candidate...

Delivering Exceptional IT SupportAbout the Role:We are seeking a skilled and customer-focused Help Desk Technician to join our team. As the primary point of contact for user base resolution, you will provide fast, friendly, and efficient technical support to ensure seamless operations.Your Key Responsibilities:Act as a single point of contact for user base...

We are seeking a talented Technical Support Engineer to join our Datacentrix team, driving excellence in customer service and technical expertise.About the Role:The successful candidate will be responsible for analyzing reported faults and completing detailed diagnostics to resolve problems telephonically or via remote support.Key Skills / Competencies /...

We are seeking a highly skilled and experienced Front Desk Coordinator to join our dynamic team at Watertowergroup Co. The successful candidate will be responsible for coordinating and managing our front desk operations, ensuring a seamless and efficient experience for our clients and staff.This is an exciting opportunity for someone who is highly organized,...

We are currently recruiting for a Reservations and Ticketing Agent to join our team at Tanqeeb. In this role, you will be responsible for providing a high level of customer service, handling customer inquiries, and making reservations for passengers.The key responsibilities of this position include:Providing exceptional customer service and resolving...

We are looking for a professional and friendly Front Desk Receptionist to be the first point of contact for our company. The successful candidate will be responsible for welcoming visitors, handling calls, and performing various administrative duties to ensure smooth front-office operations.Key Responsibilities:Greet and assist visitors in a professional and...

Are you a detail-oriented and customer-focused individual looking for a challenging role? We are seeking a Help Desk Specialist to join our team at LGC Group, where you will be responsible for providing exceptional customer service and technical support.Key Responsibilities:To respond to customer inquiries and requests via telephone, email, and CRM...

We are seeking a Help Desk Professional to join our IT Infrastructure team. The successful candidate will be responsible for providing comprehensive technical support and maintenance services to our internal users.This role involves traveling to various locations, installing new equipment, addressing service requests, troubleshooting technical issues, and...

Datacentrix is a leading IT solutions provider seeking a highly skilled First Line Support Engineer to join our team.Job Description:We are responsible for capturing customer requests from various inbound sources into our Call Management System.Our goal is to achieve the highest possible First Call Resolution (FCR) rate, exceeding 98% of calls answered...

Datacentrix is a cutting-edge IT solutions provider seeking a skilled First Line Support Engineer to drive exceptional customer service.Job Summary:The successful candidate will be responsible for providing timely and effective support to customers, resolving issues efficiently and effectively.Key Requirements include MCSE certification, previous experience...

About the RoleThe Client Services Representative position at The Legends Agency involves interacting with clients, managing front desk duties, and providing administrative support. Key responsibilities include:Responding to client inquiriesProviding information about company products and servicesResolving client complaints efficientlyThis role requires...

Job PurposeThe purpose of this role is to manage the service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division. The successful candidate will be responsible for overseeing the delivery of high-quality services to our clients, ensuring customer satisfaction, and driving operational efficiency. The Service Delivery part...

Job DescriptionWe are seeking a skilled Service Delivery Strategist to lead our IT operations and drive exceptional client experiences. As a key member of our team, you will be responsible for optimizing processes, ensuring seamless service delivery, and fostering strong relationships with clients.Key Responsibilities:Customer Interaction: Provide excellent...

We are currently recruiting for a Reservations and Ticketing Agent in Johannesburg, South Africa. In this role, you are expected to provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and...

About The RoleWe are seeking a skilled professional to assist with administrative duties and maintain optimal operational functioning within our customer service department.Main AccountabilitiesAssist in calculating the required headcount figure based on forecasted call volumes, average handling time and shrinkageComplete agents' schedules within agreed...