Customer Service Specialist
7 months ago
Assist customers with placing orders, tracking shipments, and processing returns and exchanges.
- Provide product information and recommendations to customers.
- Collaborate with other departments, such as fulfilment, marketing and merchandise to assist in query resolution.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate complex issues to senior representatives.
- Stay up to date with product knowledge and industry trends to provide excellent customer service.
- Meet and exceed customer satisfaction goals and performance metrics.
- Continuously improve customer service processes and procedures.
-
Customer Service Specialist
11 hours ago
Johannesburg, South Africa Complement Recruitment Full timeComplement Recruitment are recruiting for a Customer Service Specialist for a permanent position based in Sandton, Johannesburg, Gauteng. The Customer Services Specialist is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and...
-
Customer Service Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Liyema Consulting Full timeAbout Liyema ConsultingWe are seeking a skilled Customer Service Specialist to join our team.Job Description:This role involves providing exceptional customer service and technical support to clients.The successful candidate will be responsible for responding to customer inquiries in a timely manner via various communication channels.Key responsibilities...
-
Customer Service Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Complement Recruitment Full timeJob DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Complement Recruitment. The successful candidate will be responsible for providing exceptional customer service and support to our clients.About the Role:This is a fixed-term contract position, commencing on 25 September 2024, with a possible extension.The salary...
-
Customer Service Specialist
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Client Service Specialist The role requires you to provide customers with excellent and prompt service through understanding their needs and to process complaints within agreed timelines. Perform root cause analysis and recommend solutions to remedy process breakdowns Are you someone who can: - Deliver exceptional and...
-
Customer Service Specialist
5 days ago
Johannesburg, South Africa Hyva Full timeHyva is looking for an Customer Service Specialist who can provide logistic, administrative and financial support for completion of sales orders and regularly communications with new and existing customers to provide sales, meet revenue targets and provide a superior level of customer satisfaction. **What are we looking for?** - excellent communication...
-
Sales and Customer Service Specialist
2 months ago
Johannesburg, Gauteng, South Africa Complement Recruitment Full timeComplement Recruitment is seeking a highly skilled Sales and Customer Service Specialist to join their team.Job Summary:We are looking for an experienced Sales and Customer Service Specialist to manage customer orders, provide exceptional customer service, and maintain strong relationships with internal stakeholders.Key Responsibilities:Manage customer...
-
Customer Service and Order Processing Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full timeCustomer Service and Order Processing SpecialistWe are seeking an experienced Customer Service and Order Processing Specialist to join our team at Michelle Taylor Recruitment. As a Customer Service and Order Processing Specialist, you will handle customer inquiries, resolve complaints, and process orders from receipt to delivery.Key ResponsibilitiesHandle...
-
Customer Service Specialist
1 week ago
Johannesburg, South Africa Danfoss Full timeRequisition ID: 28515- Job Location(s): Johannesburg, ZAApplications are invited from experienced and enthusiastic Customer Services Specialist for an opportunity based in Johannesburg, South Africa. The role focusses on ensuring service excellence and enhancement of customer loyalty through identifying opportunities to better serve the customer while...
-
Customer Service Specialist
7 months ago
Johannesburg, South Africa Sartorius Full timeThe Customer Service Specialist will be responsible for providing the sales team with administrative support and enhances the efficiency of the sales process between the organization and its customers and for interacting with internal and external customers. The holder of this position supports the internal sales team by providing reports, processing orders...
-
Customer Service Delivery Specialist
1 month ago
Johannesburg, Gauteng, South Africa SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD Full timeJob DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.Key Responsibilities:To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.To develop and implement service initiatives that enhance the overall customer experience,...
-
Customer Service and Administration Specialist
2 months ago
Johannesburg, Gauteng, South Africa First Degree Recruitment Full timeWe are seeking a detail-oriented Customer Service and Administration Specialist to join our team at First Degree Recruitment in Johannesburg.Job Summary:The ideal candidate will be responsible for managing customer service and administrative duties professionally and efficiently, ensuring excellent customer service.Responsibilities:Handle incoming calls...
-
Key Account Manager
1 month ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions is seeking a highly skilled Key Account Manager - Logistics Specialist to join our team in Denver. The ideal candidate will have 3-5 years of experience in sales and account management, with a proven track record of success in a service industry.Job SummaryThe Key Account Manager - Logistics Specialist will be responsible for developing and...
-
Vehicle Tracking Sales Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full time**Job Title:** Vehicle Tracking Sales Specialist**Location:** Centurion, Gauteng**Job Type:** Full-time**About Us:**Service Solutions is a leading national tracking company with a strong presence in the Gauteng region. We provide innovative solutions to meet the needs of our clients and are committed to exceptional customer service.**Job Description:**We are...
-
Officer - Customer Service
2 days ago
Johannesburg, South Africa Oosa Consulting (Pty) Ltd. Full time**Area of Specialization **: To manage all Customer Service generic and interface services related to specialist fields in a defined geographic area, with the objective of providing excellent customer service. **Minimum Requirements** Qualification(s): - Related B Degree or Equivalent Related Minimum Experience: - 3 - 5 years Customer Services...
-
Customer Service Specialist
6 days ago
Johannesburg, Gauteng, South Africa Time Personnel Full timeAt Time Personnel, we're seeking an experienced Customer Service Representative to join our team.About the RoleThis is a fantastic opportunity for a solution-oriented individual who thrives in a fast-paced environment. As a Customer Service Representative, you'll be responsible for delivering exceptional customer service and support to our clients.The ideal...
-
Customer Service Liaison Officer
3 weeks ago
Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full timeJob Description: Reception and Customer Services SpecialistWe are seeking a highly skilled Reception and Customer Services Specialist to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are...
-
Customer Service Specialist
1 month ago
Johannesburg, Gauteng, South Africa Red Rock Recruitment Full timeJob DescriptionWe are seeking a skilled Customer Service Specialist to join our team at Red Rock Recruitment. The ideal candidate will have experience in the electronics industry and possess excellent communication skills.Responsibilities:Provide exceptional customer service to clients, responding to queries and resolving issues in a timely manner.Work...
-
Customer On-boarding Specialist
5 days ago
Johannesburg, South Africa Tier 1 Full timeoverview Reputable IT Organization in JHB is looking for Customer On-boarding Specialist to join their team. Join an organization who has built a reputation as one of the leaders in data storage.The primary role of this person will be to act as an additional resource to assist the sales team with the on-boarding of all customers, including resellers as well...
-
Customer Service Specialist
7 days ago
Johannesburg, South Africa Danfoss Full timeRequisition ID: 31388- Job Location(s): Johannesburg, ZADanfoss is seeking an enthusiastic Customer Service Representative to establish and maintain good relationships with customers on behalf of the company by taking complete responsibility for each customer account as assigned. You will ensure that all customers’ requirements and needs are completely met...
-
Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full timeWe are seeking a highly skilled Customer Service Specialist to join our team at Hedz Recruitment Solutions. This is an exciting opportunity to work with a well-established luxury brand dealership in the Johannesburg area.Key Highlights:R25,000 - R28,000 basic salary per monthBenefits and incentives includedThe ideal candidate will have a minimum of 3 years'...