Customer Engagement Consultant

**_What is a Customer Engagement Consultant?_** This is a critical role within ikeja, as our customers are placed at the heart of everything we do. We pride ourselves on delivering an unparalleled customer experience and we want you to join in on providing this. As a Customer Engagement Consultant at ikeja, you’ll often be the first person that a...

We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with ikeja - from sign-ups to...

Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers,...

Hey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services which enable affordable internet access to Ekasi (Ekasi is a township slang meaning 'my community’). ikeja exists to remove the financial barrier to true unlimited internet access for those in the townships of South Africa, while...

Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers,...

We are seeking an experienced and dynamic Customer Engagement Manager to lead our Customer Engagement Team. This role is crucial in ensuring exceptional customer service, meeting key performance targets, and driving continuous and strategic process improvements to enhance the overall efficiency of our department. The ideal candidate will have a strong...

Job Title: Customer Engagement ManagerEstimated Salary: R1,200,000 - R1,500,000 per annumThe ideal candidate will possess a strong understanding of service delivery and customer engagement principles. Key responsibilities include:Ensuring overall performance on all SLA clients by understanding agreed SLAs and groups responsible for delivering against...

**Who We Need - Engagement Manager** We are looking for a strong Engagement Manager to join our Modern Workplace team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business...

We are looking for a professional **Customer Care Consultant** to join our team in Midrand. **Customer Care Consultant's Responsibilities**: - Customer complaint and query handling and Customer case management. - Building and maintaining relationships with the dealer network. - Ensuring correct escalation process internally and externally. - Creating and...

**Listing reference**: adapt_000081**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services - **Job category**:Others: IT and Telecommunication**Location**:Midrand - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist...

**.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: - The role is central to the design and implementation of a future-oriented leadership culture at Vodacom, which serves as a driving force for the comprehensive...

. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: - The role is central to the design and implementation of a future-oriented leadership culture at Vodacom, which serves as a driving force for the comprehensive transformation of the...

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Contract  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

Job DescriptionThe Client Engagement Strategist plays a pivotal role in delivering exceptional client experiences, driving revenue growth, and fostering long-term relationships. Key responsibilities include managing client accounts, identifying upsell and cross-sell opportunities, and ensuring timely delivery of solutions that meet customer needs.Key...

**Oxford University Press Southern Africa** Oxford University Press advances knowledge and learning of all kinds, from a child reading their first words to a researcher expanding the frontiers of their field. Our work is constantly evolving, and the possibilities are endless. We strive to help more and more people around the world achieve their...

QUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...

Minimum requirements: - Matric - Previous sales, or customer support experience will be an advantage - Strong communication and interpersonal skills to effectively engage with candidates and clients - Exceptional negotiation and persuasion abilities to secure the best outcomes for all stakeholders - Excellent time management skills with the ability to...

Are you a passionate sales leader looking to drive growth and innovation in the IT consulting industry?We are seeking an experienced Sales Director to join our team at IOCO, a leading IT consulting company dedicated to delivering exceptional solutions and services to our clients.About the Role:We are looking for a highly motivated and results-driven...

Court Administrating Commissioner Working Hours: Monday to Friday, minimum of 45 hours per week. Overview: This position calls for a proactive individual with a high level of energy, committed to ensuring that tasks are executed meticulously. The role involves significant logístical planning, extensive travel for document commissioning, and keen attention...