Customer Engagement Consultant

**_What is a Customer Engagement Consultant?_** This is a critical role within ikeja, as our customers are placed at the heart of everything we do. We pride ourselves on delivering an unparalleled customer experience and we want you to join in on providing this. As a Customer Engagement Consultant at ikeja, you’ll often be the first person that a...

We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with ikeja - from sign-ups to...

Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers,...

**Summary**: The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner **About the Role**: **Major accountabilities**: -...

Hey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services enabling affordable internet access to Ekasi (Definition : _Search Results - _**Ekasi** is a township; slang meaning = **my community**). In short, we provide the internet and we provide it like never before. We’re changing the game, wait...

We are seeking an experienced and dynamic Customer Engagement Manager to lead our Customer Engagement Team. This role is crucial in ensuring exceptional customer service, meeting key performance targets, and driving continuous and strategic process improvements to enhance the overall efficiency of our department. The ideal candidate will have a strong...

**Who We Need - Engagement Manager** We are looking for a strong Engagement Manager to join our Modern Workplace team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business...

We are looking for an energetic, well-spoken customer service consultant to join our team to process financial services requests from our customers. The responsibilities of the customer service consultant include addressing enquiries, resolving issues, and providing information on our products and services. **Customer Service Consultant...

We are looking for a professional **Customer Care Consultant** to join our team in Midrand. **Customer Care Consultant's Responsibilities**: - Customer complaint and query handling and Customer case management. - Building and maintaining relationships with the dealer network. - Ensuring correct escalation process internally and externally. - Creating and...

Gauteng, Midrand - R 10 000 - R 17 000 A well known International company is looking for a Customer Care Consultant to start as soon as possible **Minimum requirements**: - Matirc - 3 to 5 years experience in customer service - Must be computer literate - Have the ability to troubleshoot and analyse problems - Attention to detail - Fully bilingual -...

Gauteng, Midrand - R 30 000 An international, technical company based in Midrand is looking for a Customer Care Consultant **Minimum requirements**: - Matric - Proficient in MS Excel - 3 - 5 years Customer Care experience in a technical environment - Experience with quotes, invoices, follow ups, after service care, job cards, etc. - Available as soon as...

**Job Title**: Customer Support Consultant - Eastern Europe **Job Location**: BMW Group SA - Financial Services - Midrand, 1686, South Africa **Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent **The Role**:Customer Support Consultant  **OVERALL PURPOSE OF JOB**: The Customer Support Consultant will be responsible for handling...

**.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: - The role is central to the design and implementation of a future-oriented leadership culture at Vodacom, which serves as a driving force for the comprehensive...

. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: - The role is central to the design and implementation of a future-oriented leadership culture at Vodacom, which serves as a driving force for the comprehensive transformation of the...

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Contract  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

QUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...

**Oxford University Press Southern Africa** Oxford University Press advances knowledge and learning of all kinds, from a child reading their first words to a researcher expanding the frontiers of their field. Our work is constantly evolving, and the possibilities are endless. We strive to help more and more people around the world achieve their...

We are looking for an Engagement Manager to assist in leading our Microsoft Dynamics 365 Business Applications team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business...

Minimum requirements: - Matric - Previous sales, or customer support experience will be an advantage - Strong communication and interpersonal skills to effectively engage with candidates and clients - Exceptional negotiation and persuasion abilities to secure the best outcomes for all stakeholders - Excellent time management skills with the ability to...