Customer Engagement Manager

About the Role:We are seeking an experienced Chief Digital Customer Engagement Manager to join our team at Deka Minas (Pty) Ltd. The ideal candidate will have a strong background in CRM, marketing management, and customer relationship development.Key Responsibilities:The successful candidate will be responsible for managing and executing our CRM strategy,...

About the Role:We're seeking a highly skilled Customer Engagement Consultant to join our team at ikeja.Your Key Responsibilities:Respond to and resolve customer queries across multiple channels, including WhatsApp, email, in-app communication, and social media.Quickly identify the nature of incoming queries and allocate them to the appropriate channels or...

About the RoleWe are seeking a highly skilled and experienced Social Media Engagement Specialist to join our team at ikeja. As a key member of our marketing department, you will be responsible for managing and engaging with our online community across various social media platforms.This is an exciting opportunity to work with a dynamic and innovative...

Job DescriptionThe Client Engagement Strategist plays a pivotal role in delivering exceptional client experiences, driving revenue growth, and fostering long-term relationships. Key responsibilities include managing client accounts, identifying upsell and cross-sell opportunities, and ensuring timely delivery of solutions that meet customer needs.Key...

OverviewIkeja is a leading company in the industry, and we are seeking an experienced Social Media Engagement Specialist to join our team. This role will be responsible for managing and engaging with our online community across various social media platforms.Estimated SalaryN200,000 - N300,000 per monthKey ResponsibilitiesCommunity Engagement:Actively engage...

Job SummaryWe are seeking a highly skilled Customer Experience Director to lead our Customer Engagement Team. This role is crucial in ensuring exceptional customer service, meeting key performance targets, and driving continuous and strategic process improvements to enhance the overall efficiency of our department.The ideal candidate will have a strong...

We are a dynamic wholesale and retail company seeking a proactive and organized Sales and Customer Support Professional to support our sales team and enhance customer satisfaction.About the RoleAs a Sales and Customer Support Professional, you will be responsible for providing excellent customer service, processing orders, and resolving inquiries. You will...

Job Title: Customer Experience AmbassadorAbout Us: Virgin Active South Africa Pty Ltd is a leading health and fitness club that provides exceptional services to its members.Salary: R250,000 - R350,000 per annumAbout the Role:As a Customer Experience Ambassador, you will be responsible for delivering exceptional experiences to our members across various areas...

About the RoleWe are seeking a skilled Customer Engagement Consultant to join our team at ikeja. The ideal candidate will be fluent in English and Amharic or Somali, with excellent communication skills and a strong customer-oriented mindset.Key ResponsibilitiesRespond to and resolve customer queries across multiple channels: WhatsApp, email, in-app, social...

Role OverviewWe are seeking a highly skilled Sales and Customer Service Representative to join our team at Flink Recruitment.In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth. Key Responsibilities:Customer Engagement: Assist walk-in customers by providing information,...

About People DimensionAt People Dimension, we strive to provide exceptional customer service and support.Job SummaryWe are seeking a skilled Customer Experience Manager to join our team. This role will be responsible for handling customer escalations and serving as an intermediary between the customer service team and repair technicians.Key...

At Datacentrix, we are looking for a highly skilled Customer Experience Manager to join our team. This role is based at our Midrand offices.About the RoleThe estimated salary for this position is around R 450,000 per annum, depending on experience.This is a challenging and rewarding opportunity for an experienced Service Delivery professional to lead the...

Key Responsibilities: The Customer Development Manager is a pivotal role in driving sales growth and ensuring customer satisfaction. The successful candidate will be responsible for developing and executing strategies to achieve sales targets, building strong relationships with customers and in-store personnel, and providing valuable feedback to inform...

About C3RC3R is a leading manufacturer of custom-designed heavy industrial machinery, including powerful industrial centrifugal and axial fans, as well as state-of-the-art ancillary equipment.Job Title: Application EngineerJob SummaryWe are seeking a highly motivated and detail-oriented Application Engineer to join our vibrant team. As an Application...

Job SummaryWe are seeking a Customer Service Experience Manager to join our team at People Dimension.Key Responsibilities:Handle customer escalations in a professional manner, ensuring timely resolution and maintaining a positive relationship with our customers.Serve as an intermediary between the customer service team and repair technicians, facilitating...

We are seeking a highly skilled Customer Acquisition and Growth Manager to join our team at Colgate-Palmolive. As a key member of our sales team, you will be responsible for driving business growth through exceptional execution at the point of sale.The successful candidate will have a minimum of 5 years of experience in FMCG Customer Account Management and a...

Job SummaryFusion Personnel is seeking an experienced Customer Service Consultant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers.About the RoleThis role involves handling high volumes of incoming calls, addressing product or service issues, and collecting...

Job Title: ReceptionistWe are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Responsibilities:* Greet customers and manage incoming inquiries* Schedule appointments and manage the calendar* Process...

About the RoleAs a Customer Experience Specialist, you will be the primary point of contact for our customers, ensuring an exceptional experience throughout their journey with ikeja.This role is crucial in delivering customer satisfaction and loyalty by effectively managing and resolving customer queries across multiple channels.Your key responsibilities...

We are seeking a skilled Customer Service Representative to join our team at Autorecruit. As a Switchboard Operator and Customer Care Representative, you will play a critical role in providing exceptional service to our customers.Key ResponsibilitiesSwitchboard Operator Duties:Efficiently manage all incoming calls and direct them to the appropriate...