Customer Services Analyst

**MAIN PURPOSE OF THE ROLE** The CS Analyst will be responsible for gathering, interpreting, and using complex data to develop seamless reporting to stakeholders. The reports need to include actionable steps that will improve processes and optimize results. Review robust information and analyse to provide trends or areas for improvement. **DUTIES AND...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Our client is seeking Customer Service Representatives with No Customer Service Experience, within a Call Centre. **Duties**: **Professional customer service skills**: solution mindset, helping nature, passion for the customer and customer experience Good written and verbal communication skills Critical thinking and logical thinking Ability to multitask and...

Seeking Customer Service Agent who has experience working within a vehicle tracking environment. Minimum Requirements: - Matric - At least 2-3 years experience within a vehicle tracking environment working with matrix ect This is a young and dynamic environment who seeks people who are ages between 22 - 30 years of age with the above requirements. **Job...

Job DescriptionWe are seeking an experienced IT Service Delivery Analyst to join our IT support team at Betting Entertainment Technologies (Pty) Ltd. The successful candidate will be responsible for analyzing and resolving complex software issues, working closely with cross-functional teams to identify and implement process...

Job OverviewWe are seeking a highly skilled Quality Assurance Agent to join our team. The successful candidate will be responsible for evaluating customer interactions and providing feedback to improve performance. Key Responsibilities:Develop and implement evaluation criteria to assess customer interactions.Conduct regular assessments of customer...

**MagicOrange South Africa** **Location - **Gauteng or KwaZulu Natal** **About MagicOrange** MagicOrange is a leader in the IT Financial Management Software market recognised by Gartner with customers and presence in four continents. MagicOrange is a Software as a Service provider currently in a high growth phase. Our mission is to make people and...

A large manufacturing group seeks an exceptional Customer Service Administrator will will provide professional service their clients. **Requirements**: - Matric - Sales/ Packaging/ Supply Chain tertiary or relevant qualification - At least 3 years experience in customer services - Must have experience in working with ERP Systems either Sage/ JDE/ SAP -...

We are seeking a Market & Customer Insights Analyst to drive strategic sales growth through data-driven insights, market intelligence, and competitive analysis. In this role, you will support regional and local teams by providing actionable research and insights that inform decision-making, enhance business development, and optimize customer retention...

Supply Chain Analyst - Durban **Job Types**: Full-time, Permanent **Salary**: R2,500.00 - R2,501.00 per month

Are you a customer service professional with a passion for helping people and a desire to work in a dynamic, international environment? We are currently seeking International Customer Service Agents to join our team. As an International Customer Service Agent, you will be responsible for providing exceptional service. Key Responsibilities: - Resolve...

Currently we are searching for a Customer service representative for Durban, South Africa. **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Establishing and maintaining customer relationships. Actively listening to customer needs and enquiries to determine...

We are looking for a Customer Services Representative for a remote role in South Africa. **Requirements**:3 - 4 years experience as a Customer Services Representative **Qualifications**: - Superb communication skills, written and verbal, are obligatory. - Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office...

Vopak uses cookies for a proper functioning of this website. Cookies are small (temporary) text files that are stored by your browser. For example, we use functional cookies to remember your settings, and analytical cookies to anonymously analyze and improve the use of the website. More information can be found in our cookie policy about the cookies that are...

Position SummaryThe Clicks Group Limited is seeking a Customer Service Representative to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, executing operational activities at the point of sale, and promoting the company's products and services. You will also be responsible for...

Key Accountabilities: Service Delivery - Act as an ambassador of the company and demonstrate company values. - Telephone and written correspondence Etiquette: Deal with customers in a professional manner. - First Call Resolution: To effectively resolve customer enquires on first contact. - Take ownership of customers’ requests and liaise with other...

Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Currently we are searching for a Customer service representative for Durban, South Africa. **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Establishing and maintaining customer relationships. Actively listening to customer needs and enquiries to determine...

Your key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...