Customer Service Representative

2 weeks ago


Durban, South Africa Ciazcon Full time

Currently we are searching for a Customer service representative for Durban, South Africa.

**Responsibilities of this Post**:
Portraying a positive company image and engaging in professional and friendly communications with customers.
Establishing and maintaining customer relationships.
Actively listening to customer needs and enquiries to determine appropriate action to be taken.
Being primarily responsible for answering telephones, handling customer transactions, and performing general administration duties.
Informing customers of prices, anticipated delays and any additional information needed by customer.
Resolving any customer queries regarding products or services.
Resolving customer problems, such as shipping or invoicing problems, etc.
Preparing receipts and shipping documents.

**Requirements of this Post**:
Relevant Qualification.
Two to three years experience as customer service representative.
Effective verbal and written communication with both external and internal members.
High degree of professionalism and integrity.



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