Technical Support Analyst
5 days ago
Your key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include:
- Respond to requests for technical assistance in person, via phone, electronically
- Diagnose and resolve technical hardware and software issues
- Research questions using available information resources
- Advise user on appropriate action
- Follow standard help desk procedures
- Log all help desk interactions
- Redirect problems to appropriate resource
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
- Stay current with system information, changes and updates
Requirements for this **Technical Support Analyst job** in **Durban**:
- Working knowledge of fundamental operations of relevant software, hardware and other equipment
- Knowledge and experience of customer service practices
- Related experience and training
- University Degree in relevant field
- Windows administration and deployment
- Experience with Cisco nice to have
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Technical Support Analyst
2 weeks ago
Durban, South Africa Initiate international Full timeYour key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...
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Technical Support Analyst
3 days ago
Durban, South Africa DigiCert, Inc. Full timeat DigiCert Durban ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...
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Technical Support Analyst
1 week ago
Durban, South Africa DigiCert, Inc. Full time**Technical Support Analyst (Spanish Speaker)**: at DigiCert Durban **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even...
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Technical Support Analyst
1 week ago
Durban, South Africa DigiCert Full time**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...
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Technical Support Analyst
1 week ago
Durban, South Africa DigiCert Full time**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...
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Technical Support Analyst, Emea
3 days ago
Durban, South Africa DigiCert Full time**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...
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Technical Business Analyst – Perm– Hybrid
2 weeks ago
Durban, KwaZulu-Natal, South Africa E-Merge Full timeOur prestige client is seeking a Technical Business Analyst for their division that develops and supports trusted IT solutions for their industry in Southern Africa and Kenya which facilitate high efficiency in managing plant operations, enhance effective planning, decision-making and strategizing, and guarantee accuracy of cane payment and factory...
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IT Data Support Analyst
1 day ago
Durban, KwaZulu-Natal, South Africa Ntice Search Solutions Full timeOur client, a leading IT services company, is seeking an IT Data Support Analyst to join their team. This is a remote, work-from-home role; however, candidates must be based in or around Umhlanga/Ballito to attend monthly in-person team meetings.The ideal candidate is self-motivated, detail-oriented, and passionate about IT, with a strong interest in...
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Senior Application Support Analyst
4 days ago
Durban, South Africa BET Software Full time**We Want You**: **You Bring**: - Matric - Relevant qualification in IT: Computer Engineering or Software Programming (Degree or Diploma). - A minimum of 3+ years of experience in an Application Support environment. - Minimum 1-year experience with databases. - Minimum 1-year server/client-side languages. - Exposure and experience with monitoring tools such...
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IT Technical Support
7 days ago
Durban, South Africa iComputing Solutions Full timeA good understanding of Windows OS & Mac OS. The ability to problem solve on the spot & spec custom solutions. Providing technical support remotely & onsite. **Salary**: From R10,000.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma...
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Technical Support Engineer
7 days ago
Durban, KwaZulu-Natal, South Africa KLF Computing Full timeKLF Computing is seeking a Technical Support Engineer to provide technical assistance to employees. As a Technical Support Engineer, you will be responsible for troubleshooting computer systems and printers, as well as installing and configuring new equipment.ResponsibilitiesProviding technical support via phone, email, or in-personTroubleshooting hardware...
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Branch Manager
4 days ago
Durban, South Africa Humres Technical Recruitment Limited Full time**Branch Manager - Permanent Technical Recruitment** **Must be South African citizen with full work permit** **Interested in a recruitment leadership role for an international group recruiting for the UK market? If an earning potential of more than ZAR 120,000 per month is attractive, then please read on.** We are looking for an individual with strong...
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Technical Support Agent
1 week ago
Durban, South Africa Motivity (PTY) Ltd Full timeJob description **1. **OVERVIEW OF THE ROLE** **Function**: - Enterprise Specialist support Group products that are sold to Corporate, Business and Government. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. - Hands-on experience in Customer Experience and customer handling with excellent English speaking and writing - Support...
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Technical Support
1 week ago
Durban, South Africa Goldman Tech Resourcing Full time**Job Information** - Location- Durban- Salary- dependent- Job Type- Permanent- Education- Degree/diploma- Experience- 2+ years- Reference- TechSupp2021- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for a Technical Support based in Durban! - Excellent spoken and written English language skills - Typing speed (>45wpm) -...
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Technical Product Support
6 days ago
Durban, South Africa Sage Group PLC Full time**Advert** - People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the...
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Technical Support Engineer
15 hours ago
Durban, KwaZulu-Natal, South Africa Hikvision South Africa Full timeHikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the...
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Technical Support Manager
5 days ago
Durban, South Africa Veritas IT Solutions Full time**Job Description & Responsibilities**: - Management and Direct Report Responsibilities - Manage direct reports of various positions, such as Technical Support & Help Desk team members. - Supervise technical support workload and delegate tasks as needed to various team members. - Perform periodic performance reviews for each direct report which will...
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Technical Support Specialist
7 days ago
Durban, KwaZulu-Natal, South Africa NTT Full timeJob Summary:We are seeking a highly motivated and experienced Technical Support Specialist to join our Managed Services team. As a key member of the team, you will be responsible for providing technical support to clients, ensuring their IT infrastructure and systems remain operational.Main Responsibilities:Monitor and manage client infrastructure and...
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Prasa Technical Support
1 week ago
Durban, South Africa Kuba Pay Ltd Full timePerform troubleshooting through analysing and diagnostic techniques - Provide customer support on all queries - Pass on any feedback or suggestions to the internal team and adhere to the defined internal procedures - Strong skills and knowledge with regards to technical fault finding and IT skills will be advantageous - Project implementation - Hardware...
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Prasa Technical Support
1 week ago
Durban, South Africa Kubapay Full timeDescription Perform troubleshooting through analysing and diagnostic techniques Provide customer support on all queries Pass on any feedback or suggestions to the internal team and adhere to the defined internal procedures Strong skills and knowledge with regards to technical fault finding and IT skills will be advantageous Project implementation Hardware...