Administrator (Fulfilment Colleague)

2 days ago

Cape Town, South Africa Dye & Durham Full time

**Description**:
The role of the Fulfilment Team Colleague is to ensure products ordered by our business customers are accurate and returned within our agreed SLA’s. Our customers work to strict timescales to facilitate the house buying process and it is important that all Fulfilment Team Colleagues impart the same level of importance to the products we deliver back to the customer.

**Key Responsibilities**:

- Order data products via a number of sources including online, telephone and hard copy.
- Using our in-house technology to manage the progression of orders to fulfilment for our customer.
- Ensure accurate alignment of customer-placed orders with the corresponding address and plot boundaries, vital for property transactions reliant on correct boundary selection.
- Utilise in-house and third-party technologies to verify the accuracy of addresses and property locations.
- Demonstrate excellent attention to detail in reviewing and cross-referencing property data to prevent discrepancies.
- Develop a strong understanding of our product offering, associated suppliers, and the data required to support correct order fulfilment.
- Cultivate a clear understanding of how addresses and property boundaries interrelate, ensuring that all mapped information supports accurate property transactions.
- Collaborate with clients and team members to resolve any inconsistencies or questions regarding boundary data.
- Maintain thorough records of verification processes and any amendments made to property details.
- Re-submit any system rejections.
- Chasing results and any overdue orders.
- Processing credits and extra charges.
- Cancellation and expedite products ordered.
- Manually keying of orders.

**Skills, Knowledge and Expertise**:

- Have the drive to develop an in-depth knowledge of our suppliers, products and services.
- Have a positive, can-do attitude and excellent communication skills, working and communicating in a professional manner.
- Good IT skills, able to learn new bespoke systems to a workable level.
- Develop an understanding of the varied tasks that are required specific to the supplier and product and how those tasks affect the workflow of a customer order.
- Be process driven, recognising and adhering to the required procedures with accuracy and attention to detail.
- You will achieve the SLA’s and KPI’s set by the business, working as a team to achieve set targets.
- Able to work on-site from our Cape Town office 4 days a week.

**Benefits**:
At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

**Do you share our DNA?**
- We ask how tomorrow can be better than today
- We are passionate about solving our customer's challenges
- Our ideas break boundaries
- We value different perspectives and encourage dialogue
- We take ownership and celebrate together

**About Dye & Durham**:
Dye & Durham is a global leader in legal technology. The company’s three categories of integrated solutions - practice management, data insights and due diligence, and client onboarding - give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

  • Colleague Experience Specialist

    2 months ago

    Cape Town, South Africa H&M Full time

    As the Colleague Experience Specialist, you take responsibility for creating an inspiring and meaningful experience for our customers and colleagues within our Support Office. You are a brand ambassador who demonstrates H&M Values, Fashion and Sustainability in everything that we do. In accordance with our legal requirements and H&M standards, you ensure...

  • Order Fulfillment Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Kinesis Holdings Full time

    Job SummaryKinesis Holdings seeks a detail-oriented Order Fulfillment Coordinator to join their team. In this role, you will be responsible for managing and streamlining the order fulfilment process.Key Responsibilities:Process customer orders accurately and efficiently through the order management system.Collaborate with the warehouse team to ensure timely...

  • Order Fulfilment Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa Kinesis Holdings Full time

    Kinesis Holdings is seeking a detail-oriented Order Fulfilment Coordinator to join their dynamic team.Job SummaryThis role involves managing and streamlining the order fulfilment process, working closely with the warehouse team and utilising the inventory management and warehouse systems.Key ResponsibilitiesProcess customer orders accurately and efficiently...

  • Colleague Experience Specialist

    6 months ago

    Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **Role Purpose** An Engagement and Communications Co-Ordinator is a true people person who strives to make Sigma a great place to work. They are responsible for the delivery of a wide range of value-add events. This role is aimed to make a really make a positive impact and be a key player in supporting the operations and...

  • Customer Service and Order Fulfillment Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service and Order Fulfillment Specialist to join our team at West Coast Personnel. As an Orders Administrator, you will play a critical role in ensuring seamless customer experiences.Key Responsibilities:Order Processing:Ensure all customer orders are processed accurately and...

  • Data Administrator

    3 weeks ago

    Cape Town, South Africa The Rank Group Full time

    Job DescriptionWe are seeking a highly organised and efficient Data Administrator to support our Data Squad. In this crucial role, you will be responsible for ensuring smooth operations and effective management of various administrative tasks.Manage and oversee time-tracking processes, ensuring accurate and timely submission of all Data Team...

  • Administrative Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Time Personnel Full time

    We are seeking a highly skilled and experienced Administrative Coordinator to join our team at Time Personnel. As an integral part of our operations, you will be responsible for coordinating project tasks related to orders, answering incoming enquiries from clients, and managing email orders, updates, and changes.Key responsibilities include:Coordinating...

  • Delivery Team Administrator

    4 weeks ago

    Cape Town, South Africa The Rank Group Full time

    Job DescriptionWe are seeking a highly organised and efficient Delivery Team Administrator to support our Data Squad. In this crucial role, you will be responsible for ensuring smooth operations and effective management of various administrative tasks.Manage and oversee time-tracking processes, ensuring accurate and timely submission of all Data Team...

  • Administrative Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    West Coast Personnel: Document Management ClerkWe are seeking a detail-oriented and motivated Administrative Support Specialist to join our team at West Coast Personnel. This role involves managing documentation and ensuring efficient administrative processes.Key Responsibilities:Request daily Proof of Delivery (POD) documents for third-party and direct...

  • Sales Administrator

    8 months ago

    Cape Town, South Africa Excellent Meat Full time

    **Job purpose**: The role of the Sales Administrator is to provide essential administrative and support functions to the Trading team, ensuring the efficient and effective operation of Sales processes. **Duties and Responsibilities** - Build and maintain strong relationships with customers, conducting follow ups, addressing their inquiries, concerns, and...

  • Warranty Administrator

    6 months ago

    Cape Town, South Africa First Degree Recruitment Full time

    **Warranty Administrator** Vehicle Dealership is looking to fill a position for a Warranty Administrator for their Service department **_ Duties and responsibilities_**: Collaborating with Managers and technicians on vehicles booked in with service department, Fulfilling warranty requirements, Solving warranty issues, Monitoring defective products,...

  • Data Administrator

    3 weeks ago

    Cape Town, South Africa The Rank Group Full time

    Company Description The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We...

  • Servicenow Platform Administrator

    6 months ago

    Cape Town, South Africa Advania UK Full time

    **ServiceNow Platform Administrator** **About Us**: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of...

  • Finance Administrator

    7 months ago

    Cape Town, South Africa Employ Africa Group Full time

    Our Client is a rapidly growing marketplace disrupting the Logistics Industry. Due to significant existing and future growth, they are looking for **Finance Administrator** to join their team. You will contribute to the accuracy of their financial data, assist in financial tasks, and collaborate closely with vendors and colleagues to ensure efficient...

  • School Administrator

    3 months ago

    Cape Town, South Africa Molo Mhlaba Schools Full time

    **Molo Mhlaba School Administrator** **Job Role**: School Administrator **Location**: 9 Nkinga Close, Harare Square, Khayelitsha, Western Cape, Cape Town, 7784 **Supervisor**: Head of School **Contract type**: Fixed-term contract **About Molo Mhlaba** Established in 2018, Molo Mhlaba Schools is a vibrant and exceptional, independent Montessori school,...

  • Delivery Team Administrator

    4 weeks ago

    Cape Town, South Africa The Rank Group Full time

    Company Description The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We...

  • Warranty Administrator

    1 month ago

    Cape Town, South Africa First Degree Recruitment Full time

    Warranty AdministratorVehicle Dealership is looking to fill a position for a Warranty Administrator for their Service departmentDuties and responsibilities: Collaborating with Managers and technicians, Fulfilling warranty requirements, Solving warranty issues, Monitoring defective products, Maintaining records of customer details, and reporting of...

  • Warranty Administrator

    4 weeks ago

    Cape Town, South Africa First Degree Recruitment Full time

    Warranty AdministratorVehicle Dealership is looking to fill a position for a Warranty Administrator for their Service departmentDuties and responsibilities: Collaborating with Managers and technicians, Fulfilling warranty requirements, Solving warranty issues, Monitoring defective products, Maintaining records of customer details, and reporting of...

  • Warranty Administrator

    1 month ago

    Cape Town, South Africa First Degree Recruitment Full time

    Warranty AdministratorVehicle Dealership is looking to fill a position for a Warranty Administrator for their Service departmentDuties and responsibilities: Collaborating with Managers and technicians, Fulfilling warranty requirements, Solving warranty issues, Monitoring defective products, Maintaining records of customer details, and reporting of...

  • Supply Chain Administrator

    1 month ago

    Cape Town, South Africa VIKAND Solutions LLC Full time

    VIKAND is the world-leader in providing medical and healthcare technology support to the maritime industry including, off-shore energy, commercial shipping & fishing, luxury yachting, luxury residential ships, and cruise lines. **SUMMARY** This is a unique role in that the position will support all supply chain functions, from researching medical products,...