Colleague Experience Specialist

6 months ago

Cape Town, South Africa Sigma Connected Group Full time

A bit more about the Opportunity...:
**Role Purpose**

An Engagement and Communications Co-Ordinator is a true people person who strives to make Sigma a great place to work. They are responsible for the delivery of a wide range of value-add events. This role is aimed to make a really make a positive impact and be a key player in supporting the operations and support functions engagement activity in our contact centres. The aim of the role is to champion our culture, values and behaviours and to ensure our people are at the heart of our thinking in day-to-day activity, change projects and planning.

What amazing People will bring to the role:
**Personal Attributes**
- Organized and disciplined, able to manage your own time and workload.
- Resilient and prepared to go the extra mile for Sigma and clients with people, interacting with people and being challenged by people.
- Excellent PC skills, competent using MS Office.

**Skills and Abilities**
- ** Creativity**:in fun and engaging activities, events and communications
- ** Relationship-building**: can build great repour and relationships with many different stakeholders
- ** Organising**:great organisational skills. Excellent with time and task management skills.

**Duties and Key Responsibilities**
- Support the employee engagement manager with great engagement in SA.
- Support the business with a calendar of activities to help reduce attrition and improve the employee experience.
- Be able to get involved more locally especially with our Customer Advisors and any particular areas/departments.

**Point of contact for all local day-to-day engagement activity**
- Support the delivery on key Engagement initiatives, inclusive of ad-hoc and planned special events across our SA
- Facilitate road shows and on site activities that support the overall company strategic goals. Such as projects, incentives and product launches.
- Be a key advocate of our CSR agenda and drive community and charity activity on site and virtually.
- Help drive a well-rounded Well-being approach with the People Team to support our people.
- When required support general administration duties for the engagement team.

**Drive recognition**
- Encourage usage of the Sigma Awards scheme
- Support writing nominations and demonstrating what good looks like.
- Supporting the planning and delivery local celebration ceremonies to drive recognition excellence.
- Live and breathe a recognition culture.

What being part of the Sigma Family means for you:
Monthly, Quarterly and Annual awards with marvellous prizes.
- ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Medical Insurance - Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover, which are all Free from the Sigma Family to you.

Transportation Benefits - Accommodate making your travelling journey to work easier with the amazing shuttle services that we offer our employees.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

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